Software optimizes water utility workforce management.April 26, 2006 -
ClickSoftware for Water Utilities enables automated optimization of mobile workforce management, minimizing need for human intervention in scheduling process. Packaged offering supports street-level routing and comes pre-configured to facilitate best practices for optimized resource scheduling in water utilities industry. It enables water utility companies to implement low-risk solution to help maximize efficiencies in their service organizations.
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Original Press release
ClickSoftware Technologies Ltd
35 Corporate Dr.
Burlington, MS, 01803
USA
ClickSoftware Announces New Solution for Water Utilities
New Solution First in a Series of Vertically-Focused Offerings
BURLINGTON, Massachusetts, March 29/ -- ClickSoftware Technologies Ltd. (NasdaqSC: CKSW), the leading provider of workforce and service optimization solutions, today announced the availability of its ClickSoftware for Water Utilities solution, a packaged offering providing optimized mobile workforce management to the water utilities industry. The new offering is the first in a series of vertically-focused solutions ClickSoftware will be releasing in the coming months.
ClickSoftware for Water Utilities is a version of the company's popular ClickSchedule product, pre-configured to facilitate best practices for optimized resource scheduling in the water utilities industry. The solution enables automated optimization, minimizing the need for human intervention in the scheduling process, and supports street-level routing to minimize time and travel costs. And since the solution comes preconfigured, the time and cost risks generally associated with large-scale implementations of service optimization software are significantly minimized.
"Over the course of approximately 100 service optimization implementations, we have taken note of the best practices for service scheduling in a number of industries," said Dr. Moshe BenBassat, founder and CEO of ClickSoftware. "As a result of our experience with water utilities, we have been able to develop this new solution to enable water utility companies to implement a low-risk solution to help maximize efficiencies in their service organizations."
ClickSoftware for Water Utilities is the first in a series of vertically-focused solutions ClickSoftware will be releasing in the future. The company has significant depth of experience in the utilities, telecommunications, computer and office equipment, capital equipment, home services and other service industries.
About ClickSoftware
ClickSoftware is the leading provider of workforce and service optimization solutions that maximize workforce productivity and customer satisfaction while minimizing operations costs. ClickSoftware's ServiceOptimization Suite provides an integrated, intelligent solution for automatic, efficient, and effective decisions over the entire service decision-making chain. It includes reliable customer demand and workload forecasting, strategic and tactical capacity planning, optimized shift planning, daily service scheduling, troubleshooting and repair support, wireless workforce management, and business analytics-connecting all organizational levels and functions. The company is located in Burlington, Massachusetts, and in Israel, with offices in Europe and Asia Pacific.
For more information about ClickSoftware, please call +1-781-272-5903 or 888-438-3308, or visit www.clicksoftware.com.
Contacts:
Liz Avery
ClickSoftware, Inc.
+1-781-272-5903 x2273
liz.avery@clicksoftware.com
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