Software offers retention abilities for web meeting sessions.September 19, 2007 -
Delivering on-demand web collaboration, WebEx Fall 2007 provides network-based recording capabilities for web conferencing, allowing hosts to record sessions and create libraries of archived meetings, events, seminars, and support sessions. Software suite is comprised of WebEx Meeting Center, WebEx Event Center, WebEx Sales Center, WebEx Training Center, and WebEx Support Center. It provides customized features that streamline collaboration across multiple business processes.
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Original Press release
WebEx Communications, Inc.
3979 Freedom Circle
Santa Clara, CA, 95054
USA
WebEx Makes the Web a Better Place to Meet with the Launch of Fall 2007 Web Collaboration Suite
New On-Demand Collaboration Platform Provides Automated Retention Capabilities for Web Meeting Sessions
SANTA CLARA, Calif., Sept. 10 - Web collaboration leader WebEx, now part of Cisco (NASDAQ:WEBX), today launched WebEx Fall 2007, the latest version of its on-demand collaboration suite. Fall 2007 extends WebEx's leadership in web collaboration by delivering advanced capabilities for hosts, administrators and attendees.
The WebEx collaboration suite consists of five applications, each designed for specific collaborative business processes. The suite comprises WebEx Meeting Center, WebEx Event Center, WebEx Sales Center, WebEx Training Center and WebEx Support Center. To receive a free trial, visit: webex.com/go/Fall2007Release
The upgraded platform provides network-based recording (NBR) capabilities for web conferencing, allowing hosts to record sessions and create valuable libraries of archived meetings, events, seminars and support sessions. Unlike traditional desktop-based recording, WebEx network-based recording is optimized to allow on-demand streaming and downloading of archived sessions.
Administrators can configure WebEx NBR to automatically capture all meeting content, including chat, presentations, and audio and video data. WebEx NBR can be easily customized to archive files on a company's write-once read-many (WORM)-compliant storage network. Content is recorded in a highly secure format, optimized for scalable storage, and customers can customize the solution's administrative settings to meet their specific retention polices.
"Just as TiVo revolutionized home entertainment and made recording and sharing your favorite shows easy for consumers, WebEx NBR will make recording and sharing information easier for business users," said Gary Griffiths, president of products and operations, WebEx. "WebEx Fall 2007 extends our reach beyond the actual meeting with new features for collaboration before, after and outside the meeting."
With more than 100 new usability features across the suite, WebEx Fall 2007 makes it easier to participate in meetings. Automatic form completion and attendee profiles with preferred telephone numbers make joining meetings faster and easier. In addition, asynchronous collaboration capabilities improve attendee participation between meetings, whether it is through a customized sales portal in the WebEx Sales Center or an enhanced post-event survey for WebEx Event Center.
Other features highlighted in WebEx Fall 2007 include:
WebEx Meeting Center
o Advanced multimedia presentations with up to six simultaneous live
video streams
o Streamlined meeting and audio conferencing with personalized attendee
settings
o Presentations with PowerPoint notes/scripts on a private panel visible
only to the presenter
WebEx Event Center
o Improved pre- and post-event interactions with advanced closed-loop
lead-management capabilities
o Integrated event archiving to create valuable online libraries of
recorded events for training or marketing
WebEx Sales Center
o Enhanced prospect portals that accelerate sales cycles by engaging
prospects outside the web meeting
o Automatic salesperson notification when prospects access their WebEx
Sales Center portals
WebEx Training Center
o Comprehensive testing and tracking capabilities to help instructors
monitor learner progress and program effectiveness
o Automated waitlist feature that helps trainers maximize registration
WebEx Support Center
o New console option that improves productivity by allowing technical
support representatives to easily manage multiple active sessions
o Instant web-based chat without any download for customers
o Customizable chat phrase library to help technical support agents
deliver faster responses and resolution
WebEx provides on-demand collaboration applications to individuals, small businesses and enterprise organizations. It's full suite of on-demand applications combine the ease of audio conferencing, the interactivity of video conferencing and the power of real-time data collaboration. WebEx applications combine both synchronous and asynchronous collaboration capabilities and enable businesses to use the web as an efficient channel for interaction with customers, partners and co-workers. WebEx Fall 2007 enhances these capabilities with customized features designed to streamline collaboration across multiple business processes.
About WebEx
With 2.3 million registered users, WebEx, now part of Cisco, is the global leader in on-demand applications for collaborative business on the web. These applications enhance high-touch business processes, such as sales and training, with efficient web-touch interactions. As an on-demand provider, WebEx is able to facilitate both internal and external collaboration. WebEx delivers its range of applications over the WebEx MediaTone Network, a global network specifically designed for the secure delivery of on-demand applications. WebEx applications support multipoint video conferencing, web conferencing, telework and application remote control. Please call toll-free 877 509-3239 or visit www.webex.com for more information.
About Cisco
Cisco is the worldwide leader in networking that transforms how people connect, communicate and collaborate. Information about Cisco can be found at www.cisco.com. For ongoing news, please go to newsroom.cisco.com.
Source: WebEx
CONTACT: Colin Smith of WebEx, +1-408-566-5694, colin.smith@webex.com
Web site: http://www.webex.com/
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