Software helps businesses manage service teams.
December 26, 2006 -
Web-based, fully managed BlueService(TM) is available in Standard and Professional Editions. Serving as entry point for organizations looking to optimize service teams, Standard Edition includes team scheduling and calendars, service request tracking, customer and contact management, QuickBooks integration, customer web access, and integrated mapping. Professional Edition includes all features of Standard Edition plus service contract management, customer equipment tracking, and task management.
(Archive News Story - Products mentioned in this Archive News Story may or may not be available from the manufacturer.)
|Original Press release |
5145 Centennial Boulevard, Suite 102
Colorado Springs, CO, 80919
BlueFolder Announces Latest Editions of BlueService, Waives Set-Up Fees for December
New Edition of Service Team Automation Solution Now Sized for a Wider Range of Companies
COLORADO SPRINGS, Colo., Dec. 12 /-- BlueFolder, the leader in Service Team Automation (STA), today announced that its market leading Service Team Automation solution, BlueService, is now available in both Standard and Professional editions.
This expanded offering hits the mark as the New Year approaches and managers are prompted to evaluate service challenges and think about improvements to make in 2007. Accordingly, BlueFolder will waive BlueService set-up fees during the month of December.
"Today's news provides powerful benefits and options to SMBs seeking affordable solutions for managing their service teams and extended resources," said Tim Newcome, BlueFolder's CEO. "BlueFolder is constantly looking for ways to make the chaotic process of managing field resources easier."
The new product editions contain the following features:
o Standard Edition - an easy entry point for organizations that are looking for a cost-effective method to optimize their service teams and provide superior service to their customers. This edition includes:
-- Team Scheduling & Calendars
-- Service Request Tracking
-- Customer & Contact Management
-- QuickBooks Integration
-- Customer Web Access
-- Integrated Mapping
-- Customer Portal option
o Professional Edition - a more comprehensive solution for organizations that need the power to automate and simplify the complexities of their business. This edition includes:
-- All features of the Standard Edition PLUS:
-- Service Contract Management
-- Customer Equipment Tracking
-- Task Management
-- Custom Fields
"With the growth of on-demand solutions, small and midsized companies have the ability to leverage value from technologies that were previously only available to large firms," said Rebecca Wettemann, Vice President, Nucleus Research. "BlueFolder can deliver value by enabling firms to manage their field resources in a structured and professional way without the typical service management solution price tag."
More details on product edition features and case studies can be found at: http://www.bluefolder.com/product/
Details on pricing can be found at: http://www.bluefolder.com/product/pricing.aspx
BlueFolder is the world's leading provider of Service Team Automation (STA) Solutions. Its flagship offering, BlueService(TM) is a web-based and fully managed application delivering a simple and accessible method for businesses to manage their service teams & extended resources. Through the power of BlueService and with no need for software or hardware, companies of all sizes are reaching an immediate return on investment by significantly increasing efficiency and dramatically reducing operational costs. The result is a superior customer experience and a sustainable competitive advantage. BlueService is priced on a monthly basis, and does not require an annual commitment.
BlueFolder is a privately held company headquartered in Colorado Springs, Colorado, voted the best place to live in the United States by MONEY Magazine. For more information, visit BlueFolder's website at http://www.bluefolder.com/ or call 866.253.BLUE.
CONTACT: Brett Schklar of BlueFolder, +1-303-883-2449, Brett.Schklar@bluefolder.com