Software fully integrates ERP and CRM capabilities.
February 16, 2009 -
Made2Manage ERP v6.0 enables discrete manufacturers that have mixed-mode production processes to manage deliveries, production, inventory, and costs while meeting customer demands. Along with material planning and scheduling capability, CRM capabilities are included that let every user respond to customer expectations with access to current sales, service, and business information. Integrated activity management lets user assign tasks while tracking them with to-do lists.
(Archive News Story - Products mentioned in this Archive News Story may or may not be available from the manufacturer.)
|Original Press release |
450 East 96th Street, Suite 300
Indianapolis, IN, 46240
Consona Corporation Releases Made2Manage® ERP Version 6.0
New Features Include CRM Capabilities to Manage Customer Demands Quickly and Cost-Effectively
Indianapolis, IN -- February 5, 2009 -- Consona Corporation, a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services, today announced the general availability of Made2Manage ERP Version 6.0 for discrete manufacturers. Version 6.0, the most robust release in Made2Manage history in terms of functionality additions and enhancements, includes fully-integrated CRM capabilities and a new material planning and scheduling capability.
Customer service is not an option
We feel so strongly about this new capability that we are including it as part of the base system. Every Made2Manage user will have access to it for both servicing current customers and selling new business.
This is a natural extension of our customer-driven development process
Our customers participate in online feature teams, providing design expertise during the development process. Now, we're extending access to Version 6.0 to all our customers so they can accelerate their upgrade.
Today's manufacturers require a flexible, reliable system to manage deliveries, production, inventory and costs, while meeting customer demands quickly. By integrating CRM capabilities with ERP technologies, Version 6.0 provides manufacturers the ability to respond rapidly and cost-effectively to every customer demand based on well-designed, quality software and an award-winning service team.
Scott Malia, general manager of Consona ERP, emphasized the importance of integrating CRM with Made2Manage's core ERP technology. "Customer service is not an option," said Malia. "We feel so strongly about this new capability that we are including it as part of the base system. Every Made2Manage user will have access to it for both servicing current customers and selling new business."
Version 6.0's CRM capabilities enable every user to respond to customer expectations with access to current sales, service and business information. It includes contact, activity, and opportunity management with Outlook integration. The integrated activity management allows the user to assign tasks associated with sales orders, quotes, and customer returns, while tracking them with to-do lists.
Additionally, Version 6.0 includes a new planning engine with significantly expanded analysis capabilities and performance improvements up to 1,000 percent. This new feature is ideal for mixed-mode manufacturers that require a wide range of planning and management tools based on their customer needs.
With both product and process improvements, Version 6.0 includes a number of enhancements based on customer direction and feedback. "This is a natural extension of our customer-driven development process," said Frank O'Nell, vice president of product management for Consona ERP. "Our customers participate in online feature teams, providing design expertise during the development process. Now, we're extending access to Version 6.0 to all our customers so they can accelerate their upgrade."
About Consona Corporation and Made2Manage ERP
Consona Corporation (Consona, formerly known as M2M Holdings, Inc.) is a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes. The Consona ERP business unit includes two leading products that enable over 2,500 customers to continuously improve their business processes. Made2Manage ERP is a quality-infused, comprehensive software application that helps manufacturers with mixed-mode production processes integrate every aspect of their business around a single, enterprise-wide system. Made2Manage ERP offers functionality that meets the unique market specifications of more than 30 manufacturing industries, including industrial and commercial machinery, rubber and plastics, electronics, transportation equipment, measuring and controlling devices, furniture and fixtures, fabricated metals, and durable goods. For further information, visit www.made2manage.com, e-mail info(at)made2manage.com, or call (800) 626-0220.
Direct: +1 (317) 249-1620
Mobile: +1 (317) 829-4210