Software enhances user/system communication capabilities.October 2, 2008 -
BackFlip Process Communications On Demand(TM) provides secured multi-channel environment for user/system and system/user communications through voice, IM, text messaging, mobile browsing, and email technologies. Along with secured integration with underlying business applications via process communications web service APIs and RSS connector, features include process communications administration environment with message customization, audit trail, and user management capabilities.
(Archive News Story - Products mentioned in this Archive News Story may or may not be available from the manufacturer.)
Original Press release
BackFlip Software
61 E Main Street, Suite A
Los Gatos, CA, 95030
USA
BackFlip Software Launches Process Communications on Demand(TM)
Multi-Channel Environment for User-To-System and System-To-User Communications
LOS GATOS, California, September 22 -- BackFlip Software, a driving force of business process communications, announced today the availability of BackFlip Process Communications On Demand(TM), the first communication service to provide a truly secured multi-channel environment for user-to-system and system-to-user communications through voice, instant messaging, text messaging, mobile browsing and email technologies.
BackFlip Process Communication On Demand(TM) can be acquired on a per user per month basis (http://www.backflipsoftware.com). Organizations subscribed to the service will enjoy:
- Unlimited user-to-system and system-to-user communication coverage including all communications executed on premium channels such as text messaging and voice.
- Process communications administration environment, including message customization, process audit trail and user management capabilities.
- 24/7 support.
- Secured integration with their underlying business applications through our process communications web service API's and RSS connector.
- Ad-hoc connectors to leading business applications and technologies including Microsoft, BEA, SAP, JBOSS on request.
"BackFlip Process Communications On Demand is designed for companies looking for a cost-effective communication solution that meets the real-time nature of today's business environment," said John Kish, CEO of BackFlip. "Today's increasingly dispersed work force is flooded with volumes of information causing a great loss of time and effort in sorting out what is really needed. By enabling outbound communications to users based on knowledge of the user's needs, contexts and preferred media, BackFlip helps companies respond more quickly to customer needs, close sales faster and capitalize on opportunities ahead of their competition."
About BackFlip Software
BackFlip Software is a driving force of business process communications. BackFlip's Process Communications On Demand(TM) service empowers organizations with the ability to receive, access and communicate information at any time through any communication channel. Business applications can invoke the BackFlip service easily and securely whether they are hosted or lie behind the corporate firewall. Interactive alerts, business information and real-time notifications can be sent out from these systems to any user by a variety of communication channels including automatic voice calls, instant messages, text messages and mobile browsing. Thus, business processes are accelerated, users no longer have to wait for information, and decisions can be made and implemented quickly and effectively. BackFlip is a privately held company and has offices in Kfar Saba, Israel and Los Gatos, California, USA.
visit http://www.backflipsoftware.com.
Product and service names mentioned herein are the trademarks of their respective owners.
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