Software boosts mid-market employee performance.November 26, 2007 -
Using RWD uPerform Express, SMBs can optimize employee efficiency and productivity through application simulations and procedural documentation. Self-managed solution allows companies to rapidly develop and manage learning content, distribute content via performance support website to dispersed workforce, and provide employees with contextual, on-the-job support. Program supports standard enterprise applications as well as Microsoft® Windows web-based applications.
(Archive News Story - Products mentioned in this Archive News Story may or may not be available from the manufacturer.)
Original Press release
RWD Technologies
Applied Technology Laboratory
Baltimore, MD, 21228
USA
RWD uPerform® Express Gives Boost to Mid-Market Employee Performance
'Express' Offering Improves End User Productivity and Efficiency with On-the-Job Support
BALTIMORE, Nov. 12 /-- RWD Technologies, a global company that develops and implements organizational performance solutions, announced today the availability of RWD uPerform Express, a cost-effective performance support solution that allows small-to-medium sized businesses (SMB) to improve employee efficiency and productivity through application simulations and procedural documentation.
RWD uPerform Express meets the needs of SMBs that are increasingly investing in more complex technology solutions to support system integration, compliance requirements and streamlined business processes.
"SMBs represent one of the more aggressively growing markets for technology investment," said Susan Lee, Research Analyst, Learning Services at IDC. "To maximize these investments, human components, such as performance and training support, should be considered. Companies should consider performance solutions that do not take employees away from work and require minimal additional infrastructure investments."
RWD designed RWD uPerform Express to be a self-managed solution that resides on a company's own infrastructure. It allows companies to roll out business applications and processes efficiently and affordably by rapidly creating documentation and learning content that allow employees to learn when they want, how they want, while they work.
"Mid-sized customers are purchasing solutions that have the potential to transform their businesses," said Frank Lonergan, vice president, Product Development and Product Support, RWD Technologies. "But that potential is only unleashed when companies invest in their people and help them understand how to make the most out of these solutions. RWD uPerform Express provides an easy, flexible platform that gives SMBs exactly what they need."
RWD uPerform Express supports standard enterprise applications and Microsoft(R) Windows web-based applications. It allows companies to quickly and easily develop and manage learning content, efficiently distribute this content via a performance support website to a dispersed workforce, and provide employees with contextual, on-the-job support.
"Mid-market customers have many of the same performance needs as larger enterprise customers. They need tools to enhance employee performance, improve business process consistency and retain knowledge," said Lonergan. "RWD uPerform Express is our response to these critical SMB requirements."
For more information about RWD uPerform Express, go to http://products.rwd.com/.
About RWD Technologies, Inc.
RWD is a leading provider of human and operational performance improvement solutions that help employers maximize the return on their investments in people, processes, technology, equipment, knowledge and customers. Since 1988, RWD has assisted clients and partners in enhancing organizational productivity through its broad range of integrated products and services, which include human capital management and IT consulting services, business transformation and lean process improvement, end-user training, change management, knowledge management and operator effectiveness management. RWD's solutions are used in thousands of organizations globally, and in industries such as manufacturing, energy, automotive, aerospace, healthcare, life sciences, consumer products, financial, telecommunications, services, higher education and the public sector.
Based in Baltimore, Maryland, RWD serves Fortune 500 and other organizations around the world. RWD is privately held, with more than 1,000 employees in offices in the Unites States, Canada, Mexico, United Kingdom, Germany, France, Australia, New Zealand, Japan, and Kazakhstan. For more information, please visit http://www.rwd.com/.
RWD Technologies, Inc., RWD Technologies, RWD and RWD uPerform are registered trademarks of RWD Technologies, Inc. in the United States and several other countries. All other names are or may be trademarks or registered trademarks of their respective owners.
Web site: http://products.rwd.com/
http://www.rwd.com/
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