Software analyzes transaction processing against KPIs.September 12, 2008 -
Offering pro-active alerting to potential operational issues across enterprise, CheckFree Frontier Performance Manager(TM) is pre-configured to track and manage business processes associated with transaction management. It provides real-time graphical view with full transactional drill down capabilities, ad-hoc display control, alerting, charting, and filtering, and pre-defined key performance indicators for senior management, operations, and systems management staff.
(Archive News Story - Products mentioned in this Archive News Story may or may not be available from the manufacturer.)
Original Press release
FISERV, Inc.
255 Fiserv Dr.
Brookfield, WI, 53045
USA
Fiserv Launches CheckFree Frontier Performance Manager(TM) to Address Need for Real-Time Evaluation of Operational Challenges and Issues
Web-based solution enables qualified, fact-based decision making to deliver the ability to continually monitor processes and improve operational efficiency
Brookfield, Wis., September 8, 2008 - SIBOS booth C219 - Fiserv, Inc., a leading provider of information technology services to the financial industry, today launched CheckFree Frontier Performance Manager(TM), a pre-configured, web-based solution that provides real-time analysis of operational process and pro-active alerting to potential operational issues across the enterprise. As part of the CheckFree Frontier®
reconciliation and exception management solution, the new module will enable businesses to better manage transaction processes by measuring against both internal and industry key performance indicators, comparing performance over time and delivering complex analytical capabilities that allow for instant real-time research.
"Clients and their customers can personalize the web-based graphical interface to set up real-time alerts and have a full picture of the enterprise transaction management process," said Brad Foohey, senior product manager, Operational Risk Management, CheckFree, now part of Fiserv. "Not only does this solution offer an enterprisewide
view of what occurred today, it has the capability to view what changed from last week or even last month, allowing users to foresee operational challenges and take immediate action on high risk items instead of reacting to old information."
Pre-configured to track and manage business processes associated with transaction process management, CheckFree Frontier Performance Manager offers:
o Enterprise wide real-time graphical view with full transactional drill down capabilities
o Ad-hoc display control, alerting, charting and filtering
o Pre-defined industry best practice key performance indicators for senior management, operations and systems management staff
o Time based trending to alert on key changes in information
o Flexibility to add and modify goals and performance indicators
o Complex analysis capabilities to allow for online, real-time research
"We believe that offering these capabilities will allow our customers to pro-actively deal with operational issues, mitigate risk and improve operational efficiency. We are extremely excited to be launching this into the marketplace, and we plan to roll out similar performance management capabilities across all our enterprise transaction management solutions," added Foohey.
About Fiserv, Inc.
Fiserv, Inc., a Fortune 500 company, provides information management and electronic commerce systems and services to the financial and insurance industries. Leading services include transaction processing, outsourcing, electronic bill payment and presentment, investment management solutions, business process outsourcing (BPO), software and systems solutions.
Headquartered in Brookfield, Wis., the company is the leading provider of core processing solutions for U.S. banks, credit unions and thrifts. Fiserv was ranked the largest provider of information technology services to the financial services industry worldwide in the 2004, 2005 and 2006 FinTech 100 surveys. In 2007, the company completed the acquisition of CheckFree, a leading provider of electronic commerce services. Fiserv reported nearly $4 billion in total revenue from continuing operations for 2007. For more information, please visit www.fiserv.com.
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