Social Collaboration Software integrates with UC systems.
November 23, 2011 -
Pulse v2.1 features on-premise and cloud offerings that enable out-of-the-box integration with unified communications (UC) platforms, including Microsoft® Lync. Using open SIP standards and integration with UC systems, software creates social fabric for enterprise by facilitating escalation of social conversations to instant messaging (IM) and voice. Integration points also cover MS SharePoint, CRM, Office 365, and Exchange as well as any business system.
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|Original Press release |
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Neudesic Pulse 2.1 Expands Power of Social Collaboration Through Integration with Unified Communications Systems
New release enables one-click escalation of conversations to IM and voice from the context of any application
IRVINE, Calif. -- The latest version of Neudesic Pulse, the innovative social collaboration software from Microsoft National Systems Integrator and Gold ISV Partner Neudesic, features on-premise and cloud offerings that enable out-of-the-box integration with unified communications platforms, including Microsoft Lync.
Pulse 2.1 uses open SIP standards and integrates with UC systems to further Neudesic's vision of creating a social fabric for the enterprise by facilitating easy escalation of social conversations to instant messaging and voice, regardless of the applications in which those conversations originate. UC system integration gives Pulse additional out-of-the-box integration points, which already include SharePoint, CRM, Office 365 and Exchange, as well as any business system.
"Neudesic Pulse delivers maximum flexibility to our customers and allows social conversations to occur in the context of applications used by enterprise employees," said Neudesic CEO Parsa Rohani.
The ease by which Pulse integrates with other enterprise platforms and applications sets it apart in the marketplace for social collaboration software. Now companies seeking to establish a social fabric across the enterprise, whether in the cloud or through on-premise deployment, can benefit from Pulse 2.1's UC integration, as well as all the powerful collaboration features Pulse already offers.
"Many of our customers have made investments in unified communications platforms like Lync and want to unlock scenarios that are relevant to their business objectives," said Ramin Vosough, general manager of Neudesic's product team. "For example, users can now follow a document or any artifact in SharePoint via Pulse and be alerted to changes, add comments relevant to it in CRM, and at any time, escalate it to a Lync session."
Neudesic Pulse 2.1 will be on display at Enterprise 2.0 in Santa Clara, Calif. Nov. 14-17. Vosough will be a featured panelist during the conference session Socializing Legacy Applications: Are We There Yet? on Tuesday at 3:45 pm.
The UC integration capability of Pulse 2.1 further demonstrates Neudesic's position as a leader in social collaboration software by creating real-time open knowledge sharing to foster innovation, increase productivity, and make businesses more social and competitive.
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Neudesic is a Microsoft National Systems Integrator and Gold ISV Partner with a proven track record of providing reliable, effective solutions based on Microsoft's technology platform. Neudesic's technical and industry expertise empowers enterprises to enhance their technological capacity and respond to business opportunities with a greater level of efficiency. Neudesic was established in 2001 and is headquartered in Irvine, California. Neudesic offers its products and services nationwide with offices located throughout the United States, and a global presence based out of Hyderabad, India. For more information about Neudesic's products and services, call (800) 805-1805 or visit our website at www.neudesic.com.