Service fosters communication during critical events.July 23, 2008 -
Worldcue® Global Control Center is available with Critical Contact(SM), enabling 2-way communications between users and employees via SMS, phone, and e-mail. Users can also request and track responses as well as initiate conference calls. With this service, Worldcue Travel Risk Management and Expatriate Risk Management users can also identify and contact affected employees, initiate and push conference call instantly to all message recipients, and track status of message delivery.
(Archive News Story - Products mentioned in this Archive News Story may or may not be available from the manufacturer.)
Original Press release
iJET Intelligent Risk Systems
910F Bestgate Rd.
Annapolis, MD, 21401
USA
iJET Launches Worldcue® Critical Contact(SM) Communication Service
Worldcue(R) Global Control Center enhancement allows two-way SMS, voice and e-mail communication and conference bridge capabilities
ANNAPOLIS, Md., July 9 -- iJET Intelligent Risk Systems, a leading provider of global intelligence and business resiliency services, today announced the launch of Worldcue(R) Critical Contact(SM), an enhancement to Worldcue Global Control Center. Critical Contact enables users to communicate seamlessly with employees via SMS, phone and e-mail messages; request and track responses from employees; and initiate a conference call from the Worldcue platform -- improving response time during critical events.
Critical Contact delivers voice messages to cell phones, VOIP phones, satellite phones and traditional land lines, and text messages to email accounts, Blackberry(R) handhelds, text-enabled mobile phones, and other wireless devices.
"Worldcue Critical Contact is an important enhancement that integrates our world-class intelligence and traveler tracking technology with instant communication capability," said Steve Hoffman, iJET's CEO. "Not only can organizations instantly identify employees at risk, they can now communicate and track responses from hundreds of employees when imminent threats and crises threaten their safety and security, reinforcing an organization's business resiliency initiatives."
The new communication service allows Worldcue Travel Risk Management and Expatriate Risk Management licensed users to:
-- Identify and contact employees who may be affected by a threat or incident
- Distribute consistent information about critical events as they unfold
- Receive and track responses from employees via SMS, phone and email
-- Initiate and "push" a conference call instantly to all message recipients
-- Track the status of message delivery across recipients and contact types
Critical Contact is powered by Send Word Now(TM), a leading provider of on-demand alert and response services. iJET integrated the company's Alert Service application programming interface (API) and enhanced the Worldcue messaging technology to create the Critical Contact service.
For more information on Critical Contact please contact iJET at info@iJET.com.
About iJET Intelligent Risk Systems
iJET Intelligent Risk Systems is a leader in business resiliency, helping multinational corporations and government organizations monitor, protect against and respond to global threats. Integrating world-class open source intelligence with patented technology, iJET's award-winning Worldcue(R) solutions help clients monitor and assess global threats relative to their key people, facilities and supply chain assets; automatically track and communicate with travelers and expatriates; and deploy emergency response services throughout the world at a moment's notice. Providing a unified view of threats to assets, iJET enables clients to mitigate risks, reduce corporate liability and prepare for and respond to business disruptions. For more information about iJET, please visit www.iJET.com.
About Send Word Now
Send Word Now(TM) is the leading provider of on-demand alerting and response services driving effective communication during time sensitive situations. The easy-to-use, web based services are used by corporations, government agencies, and educational institutions to ensure fast, effective, two-way communication in real-time, ensuring continuity during time sensitive events - anywhere, anytime, regardless of location, device or connection. The company is headquartered in New York City. More information about Send Word Now(TM) emergency notification can be found at www.sendwordnow.com.
iJET, Travel Intelligence and Worldcue are registered trademarks of iJET
Intelligent Risk Systems, Inc. All rights reserved.
CONTACT: Courtney Gidner, DBC Public Relations, +1-202-292-4570, courtney@dbcpr.com
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