Service enables on-demand platform for Tivoli environment.

Press Release Summary:



Providing daily activities related to optimization, care, and feeding of Tivoli environment, On-Demand Administration Service offers performance monitoring, scheduled maintenance activities, adaptive maintenance, light development, and access to Tivoli-certified professionals. Several packages are available that cater to range of Tivoli environments from small to highly mature, complex organizations requiring dedicated coverage.



Original Press Release:



generationE Launches New Line of on-Demand Services



OAK BROOK, Ill., May 14 /-- Oak Brook-based generationE Technologies (http://www.generationetechnologies.com/), provider of IBM Service Management software and services, announced today that it has launched its On-Demand line, a new area of business around Tivoli Remote Administration Services. This latest addition to the generationE Managed Services portfolio enables an On-Demand platform for the Tivoli environment. The formal rollout will take place at the IBM Pulse event in Orlando next week (http://www-306.ibm.com/software/tivoli/pulse08/index.html).

"The On-Demand portfolio of services, combined with our highly reputable support organization, allows our clients to focus on the business while we provide them with worry-free operations. Customers have found this service further compelling as they have quickly begun to see cost savings related to backup personnel coverage, training, overhead and more," explains Josh Kindiger, VP of Managed Services.

This new administration service provides daily activities related to the optimization, care and feeding of a Tivoli environment. Examples of Tivoli administration activities include performance monitoring, scheduled maintenance activities, adaptive maintenance, light development, and access to Tivoli-certified professionals. generationE offers several packages that cater to a range of Tivoli environments from small to highly mature, complex organizations requiring dedicated coverage. All generationE remote administrators have extensive client-service experience in addition to their advanced expertise with Tivoli software.

"We've launched this service in response to a high and growing demand from our customers. The On-Demand line of services nicely extends a family of service offerings related to the IBM Tivoli brand and further capitalizes on generationE's core competencies in the Service Management and Service Assurance space," comments Payal Kindiger, VP of Marketing.

For more information on the new offering see the link at serviceson-demand.com/ .

About generationE Technologies
generationE Technologies is a premier IT professional services firm for business service management and service assurance solutions. As a full-service IBM partner, they offer the full portfolio of Tivoli Business Automation solutions, as well as integration services that span from out-of-the-box implementations to full-scale deployments. Additionally, generationE offers Tivoli-based Solution Accelerators and a portfolio of Managed Services offerings such as software support, training and administration. generationE Technologies has customers across the US and is headquartered at 2607 W. 22nd Street, Suite 47, Oak Brook, IL 60523. For more information, contact jeff.cerny@generationetech.com / 630 242 5589 or see www.generationetechnologies.com/ .

CONTACT: Jeff Cerny of generationE Technologies, +1-630-242-5589, jeff.cerny@generationetech.com

Web site: www.generationetechnologies.com/
http://serviceson-demand.com/

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