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SLA Management Platform integrates with business support systems.

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March 7, 2012 - As carrier-grade platform, EchoVault accelerates managed ethernet access turn-up and automates SLA life cycle for service providers. SLA management with granular per CoS, per circuit, and per second reporting lets users provision as well as manage and report Carrier Ethernet services with TDM-level service consistency. Also included, MEF 10.2.1 sliding window service availability calculations allow flexible SLA management, analytics, as well as real-time and monthly SLA portal reporting.

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Original Press release

Creanord
Pasilanraitio 9b
Helsinki, , FIN-00240
Finland



Creanord Redefines 3G and LTE Backhaul SLA with MEF 10.2.1, Launches EchoVault with Red Hat Enterprise Linux


BARCELONA, Spain -- Creanord Ltd., a leading enabler of analytics-driven SLA management assisting Carriers and service providers in exploiting the flexibility of Ethernet to differentiate and save cost today announced the redefinition of 3G and LTE Backhaul SLA by leveraging MEF 10.2.1 based Unavailable Seconds (UAS) as well as the EchoVault solution with Red Hat Enterprise Linux.

The Metro Ethernet Forum Technical Specification Performance Attributes Amendment, MEF 10.2.1, defines the basic criteria for determining service availability. The service availability definition now uses frame loss during a sliding window to determine availability or unavailability for each short time interval. This can allow a CSP to define their service level specifications more appropriately, in the best case avoiding unnecessary SLA breach penalties. MEF 10.2.1 sliding window service availability calculations in EchoVault allow flexible SLA management, analytics and real-time and monthly SLA portal reporting all based on MEF 10.2.1.

CSPs increasingly need a flexible yet robust platform to support bringing innovative services to their customers. At the same time the pressure to leverage investments to the maximum never ceases. LTE puts significant delay and phase lock requirements on the networks and proper SLA management is required to ensure consistent performance even with high data rates and oversubscription.

Creanord EchoVault allows advanced SLA management with unique, highly granular per CoS, per circuit and per second reporting, letting you not only provision, but also manage and report Carrier Ethernet services with TDM-level service consistency. Customer loyalty is strengthened by giving visibility into the service through an automated SLA portal with dynamic and interactive web reports.

The solution allows a Communications Service Provider (CSP) to enhance their Ethernet-based backhaul service with a state-of-the-art Carrier Ethernet performance management and SLA solution.

CSPs have been delighted with EchoVaults capabilities supporting Carrier Ethernet SLA differentiation without compromising quality. Now this attractive solution is also available on Red Hat Enterprise Linux, which allows the CSP to not only lower capex, but to realize operational savings in organizations having standardized on Linux. Further, deployment is in many cases faster with the broad range of supported server hardware readily available.

For availability please contact your local representative.

Creanord EchoVault

Creanord EchoVault is a carrier-grade Service and SLA delivery platform that accelerates the Managed Ethernet Access turn-up and automates the Service Level Agreement (SLA) life cycle for leading Service Providers.

The EchoVault platform allows you to gain more revenue by introducing new and innovative Ethernet services whilst producing significant operational savings through automation. Furthermore, the solution maximizes value by offering seamless integration with business support systems.

About Creanord

Creanord assists carriers and service providers to streamline networks and business operations by providing a comprehensive solution for Ensuring Quality of Experience(TM) and for strengthening customer loyalty.

Creanord's solution is deployed initially during network installation and then throughout ongoing operations enabling true Carrier Ethernet Access with Standardized Service Catalog.

The company has expanding partner network responding to customer needs in Europe, North America, Latin America, Asia and Australia.

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