SDK targets call center and help desk solution providers.November 22, 2006 -
Proxy Software Developer Kit (SDK) v5.10 enables solution partners to integrate features from Proxy Remote Control v5.10 and Remote Gateway Server v5.10 into their call center and help desk offerings. Features include real-time screen recording and playback, centralized access and security management, and reporting. SDK also features multi-monitor support, allowing users to capture entire virtual Windows desktop distributed across multiple displays on remote machines.
(Archive News Story - Products mentioned in this Archive News Story may or may not be available from the manufacturer.)
Original Press release
Proxy Networks
4 Cambridge Center, Third Floor
Cambridge, MA, 02142
USA
Proxy Networks Introduces New Software Developer Kit Version 5.10 for OEM Solution Partners
New Proxy SDK Enables Proxy Call Center and Help Desk Solution Providers to Build New Features of Proxy Remote Control 5.10 and Proxy Remote Gateway Server 5.10 into their Own Applications
CAMBRIDGE, Mass., Nov. 7 / -- Proxy Networks, a leading provider of reliable, low cost remote control and screen recording products for remote support, training, network management, compliance and collaboration, announced today the general availability of Software Developer Kit (SDK) Version 5.10. This new release enables Proxy solution partners to integrate the latest features from Proxy Remote Control 5.10 and Remote Gateway Server 5.10 into their call center and help desk offerings.
Proxy Remote Control 5.10 and Proxy Gateway Server 5.10, which were introduced earlier this fall, offer new features and enhancements to Proxy's reliable, easy-to-use remote control products that are installed on several million PCs and servers around the world. New features available in the SDK 5.10 include real-time screen recording and playback, centralized access and security management, enhanced reporting, and multi-monitor support.
"For over a decade, Proxy has developed a reputation for scalable, efficient remote control technology and a track record of delivering these capabilities in a package that can be easily integrated into partner applications. Proxy SDK 5.10 continues that tradition by delivering our latest features, including real-time screen recording and multi-monitor support, with the APIs and technical support needed to easily integrate them into our partners' applications," said Andy Kim, CEO of Proxy Networks, Inc.
Proxy's solution partners can leverage powerful remote access management capabilities from the new Proxy Gateway Server 5.10, which functions as a virtual router enabling customers to tie large numbers of PCs and servers into a single, centrally-managed remote access network. Proxy Gateway Server maintains persistent connections with each of these hosts, allowing help desk professionals and network administrators to access and take over any machine instantly. The result is that remote support, network management and collaboration can be setup and executed more quickly and efficiently throughout the enterprise.
Proxy SDK 5.10 also features multi-monitor support, allowing users to capture the entire virtual Windows desktop distributed across multiple displays on remote machines. Multi-monitor support is particularly useful for collaboration and training in industries where large displays are commonplace.
Proxy SDK V5.10 is available today. Existing partners will receive notification shortly with location of new software and upgrade keys. New partners are invited to try out the Proxy SDK, which provides easy-to-use APIs and comprehensive documentation. Please contact Proxy Networks at 617-453-2700 or email partners@proxynetworks.com for more information.
About Proxy Networks, Inc.
Proxy Networks develops, markets, distributes, and supports reliable, low cost remote control and screen recording products for remote support, training, network management, compliance, and collaboration. The Proxy Remote Control products are used actively by thousands of SMB and enterprise customers and over the last decade have been installed on millions of PCs and servers around the world. Proxy technologies are also as part of partner solutions in over 1,200 call centers, 1,600 help desks and 1,500 command and control centers worldwide. Based in Cambridge, MA, Proxy Networks products are available through direct and indirect channels in the United States and through indirect channels in the rest of the world. For more information on Proxy Networks, visit http://www.proxynetworks.com/.
Source: Proxy Networks
Web site: http://www.proxynetworks.com/
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