Remote Fleet Management System improves uptime, reduces TCO.May 20, 2010 -
Based on Linux thin server appliance, @Remote(TM) Office allows businesses to remotely manage Ricoh devices, optimize device usage, and reduce total cost of ownership (TCO). Functionality covers collecting device data, receiving and reporting service and toner alerts, as well as enabling remote firmware upgrades. Additionally, this intelligent remote management system offers secure, Web-based reporting portal that converts captured data into reports on population and usage.
(Archive News Story - Products mentioned in this Archive News Story may or may not be available from the manufacturer.)
Original Press release
Ricoh Corp.
5 Dedrick Place
West Caldwell, NJ, 07006
USA
Ricoh Introduces @Remote Office to Improve Uptime and Reduce Fleet Costs
@Remote Office helps businesses maximize fleet efficiency, eliminates manual meter reading, provides innovative fleet management and offers secure communication
WEST CALDWELL, N.J. -- Ricoh Americas Corporation, a leading provider of digital office equipment and advanced document management solutions and services, today introduced @Remote(TM) Office Intelligent Remote Management System as the latest enhancement to the @Remote Product Suite. Based on a Linux thin server appliance, @Remote Office allows businesses to remotely manage Ricoh devices, optimize device usage and reduce total cost of ownership (TCO). This includes collecting device data, receiving and reporting service and toner alerts and enabling remote firmware upgrades. In addition, @Remote's secure, Web-based reporting portal transforms captured data into valuable reports on population and usage as well as offers new Green reporting capabilities.
@Remote Office generates utilization reports that are available online, so businesses can access them anytime to identify ways to boost fleet efficiency and minimize operating costs. These reports show a variety of critical metrics using simple, intuitive graphics for Ricoh and third-party devices. With @Remote Office, administrators can easily examine print, copy, scan and/or fax volumes from managed Ricoh devices and identify under- or overused systems, reallocate resources and final optimal device placements. In addition, these usage reports enable administrators to track trends in energy and paper consumption on managed Ricoh devices over time and make better decisions about sustainability policies with @Remote Green Reports.
"Managing a fleet of networked printers and multi-function products without automated tools is expensive, time-consuming and is a constant challenge," said Shun Sato, Senior Vice President, Marketing, Ricoh Americas Corporation. "@Remote Office gives network administrators, financial managers and procurement officers unprecedented power to improve service and enhance productivity - all while reducing total cost of ownership."
@Remote Office is also designed to maximize information and network security, utilizing both data encryption as well as the highly secure HTTPS standard protocol. @Remote Office has been submitted for Information Technology Security Certification, Common Criteria/ISO15408. This certification is expected to be received in the Fourth Quarter of 2010.
For further information about @Remote device compatibility, please contact your service provider.
About Ricoh Americas Corporation
Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company, Ltd., the 74-year-old leading provider of advanced office technology and innovative document imaging products, services and software, with fiscal year 2009 sales in excess of $21 billion.
Ricoh's fully integrated hardware and customizable services and software help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents.
Ricoh Americas Corporation, directly or through its network of authorized dealers, markets and distributes products in North, Central and South America.
Information about Ricoh's complete range of offerings can be found at www.ricoh-usa.com.
All referenced product names are the trademarks of their respective companies.
CONTACT:
Linda Montefusco
Ricoh Americas Corporation
(973) 882-2172
linda.montefusco@ricoh-usa.com
Nicole Mudloff
Peppercom
(212) 931-6168
nmudloff@peppercom.com
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