Remote Desktop Software provides services for thin clients.July 9, 2009 -
Interoperating with terminal services sessions at terminal servers, PROXY Pro 6.10 allows for efficient screen recording, remote control, and remote monitoring. Stealth Mode enables monitoring and/or recording of terminal sessions without notifying end users, while centralized auditing enables users to collect and review details of all remote support activities in one central location.
(Archive News Story - Products mentioned in this Archive News Story may or may not be available from the manufacturer.)
Original Press release
Proxy Networks
4 Cambridge Center, Third Floor
Cambridge, MA, 02142
USA
PROXY Pro 6 Remote Desktop Software Provides Remote Desktop Services for Thin Clients
Seamless Integration with Terminal Servers Allows Server-Side Screen Recording and Monitoring of Terminal Services Sessions
BOSTON, June 25 /-- Proxy Networks, Inc., a leading provider of remote desktop software, announced today that its latest release of PROXY Pro 6.10 now supports remote desktop services, including screen recording, for thin clients supporting terminal services sessions. Unlike other solutions, PROXY Pro 6.10 does not require any software to run on the thin clients; instead, PROXY Pro 6.10 interoperates with terminal services sessions at the terminal server, allowing for highly efficient screen recording, remote control and remote monitoring.
Call centers using terminal servers such as Windows Terminal Server or Citrix XenApp Server can now monitor and record terminal services sessions more efficiently than ever before, and eliminate any performance degradation for customer service representative stations.
"PROXY Pro 6 has been deployed for screen recording by thousands of call centers and operations control centers around the world. The server-side remote desktop services in PROXY Pro 6.10 allow them to quickly and easily extend screen recording and monitoring capabilities to tens of thousands of terminal session seats," said Andy Kim, CEO of Proxy Networks.
Key Features
-- Remote Monitoring: One-click access to monitor terminal sessions
-- Remote Control: Inject keyboard and mouse commands into terminal sessions
-- Remote Management: View/change configuration settings for terminal sessions
-- Server-Side Screen Recording: Record screen activity on one or more terminal sessions
-- Stealth Mode: Monitor and/or record terminal sessions without notifying end users
-- Centralized Auditing: Collect and review details of all remote support activities in one central location
-- Centralized Deployment: Centralized, server-side integration of PROXY Pro 6.10 with terminal servers
Partners
Proxy Networks works with many recording and quality monitoring software solution providers. Contact us to integrate PROXY Pro 6 capabilities with your voice recording or quality monitoring application.
PROXY Pro 6.10 Available Immediately
Visit www.proxynetworks.com for a free trial.
About Proxy Networks
Proxy Networks, Inc., is a leading provider of innovative remote desktop software that integrates contact center software and screen recording software. PROXY Pro 6.10 includes: Remote access software to reach remote PCs anywhere, anytime; remote control software to resolve support issues quickly and collaboratively; and remote management software to monitor and repair configuration settings in real-time.
Web Site: http://www.proxynetworks.com/
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