Predictive/Semi-Automatic Dialer saves telemarketers' time.May 8, 2007 -
In predictive dialing mode, Agent Dialer can utilize multiple phone lines and supports unlimited agents. It can automatically dial on multiple lines and only connect call to agent upon live answer. In semi-automatic dialing mode, system can dial phone number by pressing key or clicking mouse. Once connected, agents can talk on line, pre-recorded audio files can be played, and conversations can be recorded. Calls can also be transferred to another line.
(Archive News Story - Products mentioned in this Archive News Story may or may not be available from the manufacturer.)
Original Press release
oicent Communications, Inc
19925 Stevens Creek Blvd
Cupertino, CA, 95014
USA
Voicent Agent Dialer Offers Affordable Solution for Small Call Center and Telemarketers
Voicent Agent Dialer is a predictive dialer and semi automatic dialer combined for telemarketing campaigns. In predictive dialing mode, the system can utilize multiple phone lines and supports unlimited agents. The system can automatically dials on multiple lines, and only connect the call to agent when there is a live answer. It improves agent efficiency by reducing wait time. In semi automatic dialing mode, the system can rapidly dial a phone number by pressing a key or clicking of a mouse. Once connected, you can talk on the line, play pre-recorded audio files, and record conversations. It also allows you to transfer a call to another line.
AgentDialer helps to generate leads, reduce work load and boredom, save your voice, increase productivities. Key features include - multiple phone line predictive dialing - unlimited agent support in predictive dialing - Dial a phone number at the press of a key and connect to the live person on the line - Play a pre-recorded message by clicking on the message button. Speak to the recipient or to play a pre-recorded voice message - Transfer call to another phone number to let someone else to continue the conversation while you can move on with your call list - Play audio message - Leave a pre-recorded voice message for answering machines - Record phone conversations partially or entirely - Install multiple pre-recorded messages - Skip calls by selecting a different row - Spreadsheet editing, add, or remove row and column - Do-not-call scrubber - Import call list - Export call list - Copy-paste call list - Type in notes for the phone call Agent Dialer is also referred as a for ce dialer.
|
|
|
|
|
|
|
| 
