Product News: Software
Incident Management Software offers follow-the-sun scheduling.
Press Release Summary:
September 4, 2014 - Designed for DevOps teams, VictorOps collaboration and incident management platform accommodates traditional 24/7 scheduling, follow-the-sun scheduling, and custom scheduling, giving teams ability to work in partnership to resolve incidents regardless of physical location or time of day. Each of these scheduling types continues to work with existing VictorOps functionality, including scheduled overrides and on-demand on-call swap.
Original Press Release
VictorOps Introduces Follow-The-Sun Advanced Scheduling for Global Teams
Press release date: August 28, 2014
BOULDER, Colo. -- VictorOps, the leading collaboration and incident management platform designed for DevOps teams, today announced the addition of follow-the-sun scheduling to the VictorOps platform. Now, VictorOps customers who have on-call counterparts in other parts of the world can simply and clearly manage schedules. This addition makes it possible for global teams to divide 24/7 on-call responsibilities by daylight hours so no one has to be on-call at 2 AM.
"We are constantly thinking about how to make it easier for IT to collaborate and solve problems faster and smarter," said Todd Vernon, co-founder and CEO, VictorOps. "The addition of advanced scheduling is in response to direct feedback from Fortune 1000 companies with advanced on-call requirements."
With the addition of advanced scheduling, the VictorOps platform accommodates traditional 24/7 scheduling, follow-the-sun and custom scheduling giving teams the ability to work in partnership to resolve incidents regardless of physical location or time of day. Each of these scheduling types continues to work with existing VictorOps functionality including scheduled overrides and on-demand on-call swap.
"By addressing the complexity and tangle of schedules that make up a global team, the VictorOps platform enables IT to collaborate between teams like never before. Not to mention that it brings us another step forward in our mission to make being on-call suck less," continued Vernon.
VictorOps is a collaborative platform designed for DevOps teams that combines the power of people and data to solve IT problems in real-time. The VictorOps platform seamlessly orchestrates team situational awareness, incident creation, escalation, notification, and remediation with team members regardless of physical location or time of day. Privately held, VictorOps is backed by Costanoa Venture Capital and Foundry Group. For more information, visit http://www.victorops.com and follow the company on Twitter @GoVictorOps.
Web Site: http://www.victorops.com