Product News: Services
IT Services Suite helps streamline internal resources.
Press Release Summary:
March 8, 2012 - EarthLink Business® IT Services suite enables customers to partner with EarthLink to streamline internal IT resources and offerings. Core offerings include virtualization services, managed security services, connectivity services, application services, managed desktop support, and data center services. IT and communications services can be scaled to respond to changing business needs while ensuring service components integrate to meet security, reliability, and performance requirements.
Original Press Release
EarthLink Business Launches New IT Services Product Suite
Press release date: February 28, 2012
Nationwide Rollout Can Simplify the Complex for Businesses
ATLANTA -- EarthLink, Inc. (NASDAQ: ELNK), a leading IT services and communications provider, today announced the launch of its new EarthLink Business®( )IT Services suite of solutions. Following the December, 2011 nationwide release of its EarthLink Complete(TM) suite of business voice, data, and Internet solutions, the launch of EarthLink's IT Services enables customers to partner with EarthLink to streamline their internal IT resources and offerings by leveraging a comprehensive mix of IT and security experts in an enterprise class data center.
The new IT Services core offerings includes virtualization services (cloud hosting, dedicated server, backup/disaster recovery, web hosting), managed security services (network/cloud security, endpoint /device security, compliance & enhanced monitoring, business continuity and disaster recovery), connectivity services (MPLS, voice, data), application services (secure email, archiving/encryption, secure file transfer portal), managed desktop support (monitoring, patch management, virtual help desk), and data center services (managed space and power).
"This product suite sets the foundation for customers to participate in the next era of business information technology, where everyone will have access to vast amounts of information in the cloud. Once only available to large enterprises with big IT staffs, we can now offer the benefits of virtualization to businesses of all sizes," said Brian Fink, EarthLink Executive Vice President and Chief Strategy Officer. "This major shift in the way businesses use and obtain Information Technology has huge market implications across all industries. Our virtualization, cloud computing and managed services are vital to helping customers utilize technology to achieve strategic business objectives and ensuring IT security and compliance."
EarthLink Business's comprehensive portfolio of IT and communications services can be scaled to respond to quickly changing business needs while also ensuring that service components integrate seamlessly to meet requirements for security, reliability, and performance. This configurable, layered service model is designed to support the needs of any size enterprise and help deliver business growth.
According to Chris Shalvoy, IT Director for Global Health Products, "EarthLink Business provides us with private secure cloud hosting, enterprise email hosting, enterprise managed services, and data recovery/data backup services, and the uptime and reliability have been outstanding. As our business grows, I know that EarthLink has the solutions and expertise to quickly adapt to our needs."
In addition to serving as a trusted business advisor to support specific customer business goals, EarthLink's IT Services suite offers tangible benefits and differentiators. The company is one of the first service providers to deliver a hosted service that is vCloud-powered by VMware®, making it seamless for organizations to extend their virtual environments into the cloud. EarthLink can support compliance requirements such as PCI, HIPAA, and GLBA, as well as provide hosted solutions in reliable secure SSAE 16 and enterprise state-of-the-art data centers.
With more than 3,000 IT deployments across key industries, EarthLink fosters a partnership with customers to empower busy IT staff to focus on strategic projects, replaces upfront capital investments with predictable monthly costs, and uses CISSP® and CISA® certified security professionals to keep abreast of security threats and compliance requirements.
EarthLink's entire IT Services product suite is available for customer management via the myLink(TM) customer portal using a centralized, customizable IT Services Center dashboard.
"Virtualization, mobility and cloud computing have changed the face of IT. The complexity chasm between the IT environment and IT skills continues to widen creating significant risk for organizations of all sizes," stated Zeus Kerravala, Principal Analyst, ZK Research. "The IT services suite from EarthLink Business provides companies with a broad range of services that can help close the widening complexity gap. The client's IT department can then focus on strategic initiatives that are focused on their core competency and offload many of the day-to-day tasks that consume up to 80% of IT's time today."
The EarthLink Business IT Services suite is now available nationwide by calling 1-800-957-4872 or visiting earthlinkbusiness.com.
EarthLink, Inc. (NASDAQ: ELNK) is a leading IT services, network and communications provider to more than 150,000 businesses and over one million consumers nationwide. EarthLink empowers customers with managed IT services including cloud computing, data centers, virtualization, security, applications and support services, in addition to nationwide data and voice IP services. The company operates an extensive network including 28,000 route fiber miles, 90 metro fiber rings and 4 secure data centers providing ubiquitous IP coverage across more than 90 percent of the country. Founded in 1994, the company's award-winning reputation for both outstanding service and product innovation is supported by an experienced team of professionals focused on best-in-class customer care. For more information, visit EarthLink's website www.earthlink.net.