Fleet Management System enhances field dispatching.August 9, 2010 -
Leveraging MS Silverlight capabilities, Mobile Resource Management helps fleets maximize on- and off-road equipment productivity. Web-based platform's mapping and routing functionality also promotes optimal visibility. Closest qualified and available technician is deployed to jobsite and is routed efficiently; address and driving directions can be emailed/texted from dispatcher to technician during job; and fleet-wide daily activities can be reviewed at any time.
(Archive News Story - Products mentioned in this Archive News Story may or may not be available from the manufacturer.)
Original Press release
FORCE America
501 E. Cliff Rd.
Burnsville, MN, 55337
USA
PreCise MRM Launches Enhanced Field Dispatching
BURNSVILLE, MINNESOTA - PreCise MRM announced today the release of several new enhancements to its web-based Mobile Resource Management platform targeted at helping commercial fleets maximize the productivity of their on and off-road equipment. Much of this release takes advantage of the latest Microsoft Silverlight technologies to provide rich mapping and routing capabilities to enable unprecedented visibility for field service dispatchers.
For years, PreCise has provided the latest in road and satellite mapping to give fleet managers a powerful tool to manage their day-to-day operations. With this latest release, PreCise has added several components to assure the closest qualified and available technician is deployed to the jobsite and is routed efficiently. As a technician is dispatched to a job, the address and driving directions can be emailed or texted from the dispatcher to the technician to minimize drive-time.
Another exciting new feature is a fleet-wide replay of a day's activities. With this feature, operations staff can review workflow giving them a time-lapse view of exactly where their entire fleet was throughout a day or shift. Using this tool, inefficiencies in dispatching become clear and improved customer service, reduced drive time and lower fuel consumption will result.
Organizations will also find the enhancements integrate with their current business processes so personnel do not have to use PreCise as a stand-alone system. As an example, mobile technicians' telephone numbers can be entered into PreCise and using a Voice-Over-IP (VOIP) system, the dispatcher can quickly dial the technician through the click of a mouse.
"At the end of the day, businesses use PreCise because it lowers their cost and increases their productivity." says Jeff Warner, Product Manager for PreCise. "Our customers' thumbprints are all over this release. Every feature in this release was driven by our customers sharing with us how we can help their business."
PreCise Mobile Resource Management includes a ruggedized GPS device specifically designed for the rigors of the extreme environments found with on and off road heavy equipment. This device gathers critical information about the work effort of the equipment and transmits it wirelessly to a secure data center accessible from anywhere in the world. Because PreCise is web-based, users can take advantage of this new report simply by logging into the system normally.
PreCise MRM is a subsidiary of FORCE America, Inc.
http://www.precisemrm.com
1-888-449-0357
About FORCE America Inc.
With over 50 years experience, FORCE America manufacturers and distributes products that meet the needs of mobile, on-off highway markets. Products are backed by technical support and application know-how for the most demanding work truck applications.
FORCE America Inc. is comprised of:
FORCE America Manufacturing and Distribution
Manufacturers and supplies mobile hydraulic systems and components.
VariTech Industries Manufacturers mobile liquid application systems.
PreCise MRM Manufacturers electronic fleet management hardware and software.
Markets: Agricultural Equipment
OEM On-Off Highway Equipment
Lawn and Landscape Equipment
Snow Removal Contractors
Light, Medium and Heavy Duty Trucks
Spreader Plow Trucks
OEM Agricultural Equipment
Industrial Hydraulics
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