Emergency Call Management Software delivers end-to-end coverage.
Press Release Summary:
Running in virtual environment or on dedicated server, E911 Manager® v6 lets public and private entities that utilize enterprise telephone systems take control of 9-1-1 call from dial to dispatch. Solution can manage caller location from within enterprise as well as route and deliver NENA i3-compliant, SIP-based calls to on-site next generation 9-1-1 public safety answering point. Also, solution can connect to legacy PSTN as well as LECs, CLECs, wireless carriers, and VoIP providers.
Original Press Release:
RedSky Introduces Next Generation Enterprise End-to-End Solution
E911 Manager® communicates seamlessly with RedSky Horizon(SM) NG9-1-1 Infrastructure for True Enterprise NG9-1-1
CHICAGO -- RedSky Technologies, Inc., the leading provider of automated E911 solutions, today announced the launch of its enterprise end-to-end Next Generation solution incorporating E911 Manager® and RedSky Horizon(SM) components. For those public and private entities that utilize enterprise telephone systems and are responsible for answering their own 9-1-1 calls, the RedSky end-to-end solution allows them to take total control of the 9-1-1 call from dial to dispatch.
Entities including colleges and universities, industrial campuses, and secure government facilities all can benefit from RedSky's ability to manage caller location from within the enterprise using E911 Manager® and route and deliver NENA i3-compliant, SIP-based calls to an on-site Next Generation 9-1-1 public safety answering point (PSAP). The RedSky Horizon(SM) solution also includes the ability to connect to legacy PSTN and to LECs, CLECs, wireless carriers and VoIP service providers. This approach allows the on-site PSAP to accept 9-1-1 calls from sources outside of the enterprise telephone system. Calls from within an organization's domain stay within that domain.
"The tight integration of E911 Manager® with the Next Generation RedSky Horizon(SM) product suite gives telecom and public safety users a one-stop shop for their 9-1-1 needs," says Jerry Eisner, ENP, group director-Public Safety at RedSky. "While we have competitors in the separate vertical spaces of Enterprise and Next Generation 9-1-1, only RedSky handles the 9-1-1 call from inception to delivery for the campus-based enterprise system."
E911 Manager® integrates with major call servers/PBXs to track phone location movement and monitor for 9-1-1 calls within the Enterprise. E911 Manager® also automatically updates phone locations in both the RedSky Horizon(SM) Location Information Server for on-campus locations and its cloud-based E911 Anywhere® for off-campus locations to deliver accurate location information to all emergency responders.
E911 Manager® Version 6 runs in a virtual environment or on a dedicated server and is highly scalable and resilient. A single instance of Version 6 can support up to 50 call servers/PBXs and up to 100,000 endpoints. Add-on modules extend the application to deliver notifications of 9-1-1 calls in progress and provide location tracking for WiFi and softphones. E911 Manager® works seamlessly with all the major platform providers including Avaya, Cisco and Siemens and supports SIP endpoints and voice platforms.
RedSky's end-to-end solution provides highly available, redundant components that ensure delivery of every 9-1-1 call to on-site enterprise PSAPs. E911 Manager® Version 6 and all of the RedSky Horizon(SM) Next Generation 9-1-1 components have been engineered using open source operating systems and core applications to deliver effective, scalable, and resilient solutions while reducing the initial and ongoing costs associated with similar, proprietary systems.
"While the need to provide E911 protection to workers and students remains constant, communications technology continues to evolve at a dramatic pace," says Nick Maier, senior vice president, RedSky. "That's what drives RedSky to continually innovate and improve our products so we remain the best-in-class choice for enterprise E911 software."
For more information on E911 Manager® Version 6, RedSky Horizon(SM) Next Generation components or its enterprise end-to-end solution, please contact RedSky at 877-REDSKY-1 (877-733-7591) or by email at info@redskytech.com.
About RedSky
RedSky is the leading provider of automated E911 solutions with more customers, more technology, and more experience than any other provider. More than a million workers, students, guests and visitors rely on RedSky for E911 protection. RedSky delivers a full suite of on-premise and cloud-based software solutions and services for virtually any telephony platform to help organizations of all types capture, manage and deliver the detailed location information necessary to provide effective 9-1-1 emergency response, comply with state E911 regulations and meet business requirements for safety, risk management and efficiency. Headquartered in Chicago, IL, RedSky has partnerships with other leaders in the telecommunications and 911 industries to help shape 9-1-1 policy, leverage emerging technology, and comply with evolving regulatory requirements. For more information, visit www.redskyE911.com.
