Product News: Communication Systems & Equipment

Complete IP PBX Appliances support mid-size business needs.

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Press Release Summary:

May 10, 2013 - Respectively supporting up to 500 and 600 users, Switchvox 450 and 470 are redundant, full-featured IP PBX appliances that meet needs of mid-size businesses. Each singular platform, as complete business phone system, includes all enterprise-class Unified Communications (UC) features. In addition to server-class architectures, RAID options, and SSDs, features include VoIP and traditional calling, mobile applications, and fixed mobile convergence. Video calling support is also standard.

Original Press Release

Digium Introduces New Switchvox Business Phone Systems to Support Larger and More Demanding Applications

Press release date: May 1, 2013

Switchvox 400 Series Appliances offer Best Value for Mid-size Unified Communications Systems

HUNTSVILLE, Ala. -- Digium®, Inc., the Asterisk® Company, today announced the general availability of two new Switchvox appliances designed to meet the IP phone system needs of mid-size businesses while delivering expanded performance capabilities. The Switchvox 400 Series includes all enterprise-class Unified Communications features at one affordable price, making it the best value in business phone systems.  Supporting up to 600 users in a single system, the 400 series provides more powerful processing for more demanding applications.

The Switchvox 450 and Switchvox 470 are Digium's newest additions to the product line and address larger applications and customer needs. These appliances offer server-class architectures, significantly more memory, state of the art processors, enhanced RAID options and solid state drives (SSD).  These enhancements allow Switchvox to more than double the number of concurrent calls supported on the prior models.  In addition to improved capacity and performance, the size of the appliances has been reduced by 46 percent, the weight by 37 percent, and the power consumption by 22 percent, producing environmentally-friendly solutions.

"Digium is broadening our line of phone systems to address the needs of larger and more complex UC requirements," states Mark Amick, Digium's director of product management.  "Incorporating all of the award-winning features of Switchvox into two new appliances provides the solutions that our customers and channel partners have requested to address larger applications at the best value for SMB business phone systems."

The Switchvox 400 products are complete business phone systems and include the following features:

--  VoIP and Traditional Calling
--  Mobile Applications
--  Fixed Mobile Convergence
--  Interactive Switchboard
--  Advanced IVR Capabilities
--  Integrated Conferencing
--  Video Calling Support
--  Voicemail with Email Integration
--  Built-in Call Queues
--  Detailed Reporting
--  One-Touch and Scheduled Recordings
--  CRM Integration & Extend API
--  Faxing
--  Music on Hold
--  Digium IP Phone Integration

"Digium's Switchvox 470 supports our demanding requirements for multiple queue calls, call recordings, conference calls, and customized switchboards for hundreds of users," said Mike Pierce, Advisory Engineer of RuffaloCODY. "We have also incorporated the Digium IP Phones into our application for their seamless integration and high-quality voice calls to support our demanding call center needs.  The Switchvox 470 and the Digium IP Phones offer the easiest setup and installation possible while providing all of the features we need at an affordable price for our 500+ employee network."

The Switchvox 450 is a complete UC business phone system and is ideal for mid-sized or larger businesses seeking a high performance, highly redundant, full-featured IP PBX that supports up to 500 users in a single platform. The Switchvox 450 is available now and is priced is $9,850 USD.

The Switchvox 470 is a complete UC business phone system and is ideal for mid-sized or larger businesses seeking a high performance, highly redundant, full-featured IP PBX.  The Switchvox 470 provides the fastest processing power in the Switchvox product line for the most demanding applications, and supports up to 600 users in a single platform.  The Switchvox 470 is available now and is priced at $12,975 USD.

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About Digium
Digium®, Inc. provides Asterisk® software, telephony hardware and Switchvox business phone systems that deliver enterprise-class Unified Communications (UC) at an affordable price. Digium is the creator, primary developer and sponsor of the Asterisk project, the world's most widely used open source communications software. Asterisk turns an ordinary computer into a feature-rich communications server. A community of more than 80,000 developers and users worldwide uses Asterisk to create VoIP communication solutions in more than 170 countries. Since 1999, Digium has empowered developers to create innovative communications solutions based on open standards and open source software, providing an alternative to proprietary phone systems. Digium's business communications products are sold through a worldwide network of reseller partners. More information is available at and

The Digium logo, Digium, Asterisk, and the Asterisk logo are trademarks of Digium, Inc. All other trademarks are property of their respective owners.

Media Contacts:

Julie Webb
Digium, Inc.
+1 (256) 428-6203

Laura Kempke
Schwartz MSL Boston
+1 (781) 684-0770

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