Collaboration Software fosters customer, partner connections.June 22, 2011 -
Enterprise social collaboration software, Pulse v1.4, incorporates Pulse Bridge, which lets companies and their e-communities interact securely on organization's Pulse instance through multiple modes of authentication and managed authorization. Also included, hierarchical tags facilitate filtering for relevant information, while daily email digests report Pulse activities. Users may also reply to posts directly from email and ask questions using Pulse IQ feature from any Pulse page.
Original Press release
Neudesic, LLC
8105 Irvine Center Drive, Suite 1200
Irvine, CA, 92618
USA
Connect with Customers and Partners Using 'Pulse Bridge'; New Feature in Neudesic Pulse 1.4
Neudesic Pulse v1.4 to be released at Enterprise 2.0 Conference Boston 2011, booth #214
IRVINE, Calif. -- Neudesic, the trusted technology partner in business innovation and a Managed Microsoft National Systems Integrator and Gold ISV Partner, announces the release of Neudesic Pulse version 1.4. This release of Neudesic's enterprise social collaboration software includes many innovative new features, including Pulse Bridge: an external connector enabling collaboration between companies and customers without boundaries.
New Release Brings Companies, Partners and Customers Together
The Pulse Bridge feature enables organizations and their e-communities, such as customers or partners, to interact securely on an organization's Pulse instance through multiple modes of authentication and managed authorization. Now organizations can collaborate with customers or partners in a private environment and significantly reduce the time it takes to respond to customer feedback, questions or support issues.
"We believe the value of enterprise social software multiplies exponentially when external communities are included," states Ramin Vosough, Neudesic's General Manager of Product Marketing. "Our customers and partners already see the benefits of bringing their external communities into the conversation through Pulse Bridge and can now identify experts, reach decisions and resolve pain points much faster."
In addition to Pulse Connector, Neudesic Pulse Version 1.4 includes other innovative new features, including:
-- Hierarchical tags that support more structured, organized tagging, making it easier to filter for relevant information
-- Daily email digests of Pulse activities and the ability to reply to posts directly from email
-- The ability to ask questions using the Pulse IQ feature from any Pulse page
Neudesic Unveils Release at Enterprise 2.0 Conference Boston 2011
Neudesic will demonstrate Neudesic Pulse 1.4 live at the Enterprise 2.0 Conference, June 20-23 at the Hynes Convention Center in Boston, Massachusetts.
"The Enterprise 2.0 Conference offers a unique opportunity to mingle with some of the smartest people in enterprise social software, and it's an honor to once again demonstrate Neudesic Pulse to this audience," states Neudesic CEO, Parsa Rohani. "Pulse version 1.4 is a testament to how we're listening to the needs of customers in this market, and we're enthusiastic about showing our newest capabilities, including Pulse Bridge, to the conference first-hand."
Conference goers can see Neudesic Pulse version 1.4 in action at booth #214 in the exposition hall. While there, they can interact with product experts and register for a no-cost, on-site evaluation of their organization's enterprise social software needs, regularly priced at $4,000 USD.
For more information about Neudesic Pulse, visit www.whatispulse.com or follow @NeudesicPulse on Twitter.
About Enterprise 2.0 Conference
The Enterprise 2.0 Conference explores the integration of social and collaborative technologies in the enterprise, from both strategic and tactical perspectives. This Conference and Expo Pavilion focuses on the tools and best practices to drive business performance across workforce, customers, and partners networks. For more information visit: www.e2conf.com.
About Neudesic
Neudesic is a Managed Microsoft Gold SI and ISV Partner with a proven track record of providing reliable, effective solutions based on Microsoft's technology platform. Neudesic's technical and industry expertise empowers enterprises to enhance their technological capacity and respond to business opportunities with a greater level of efficiency. Neudesic was established in 2001 and is headquartered in Irvine, California. Neudesic offers its products and services nationwide with offices located throughout the United States, and a global presence based out of Hyderabad, India. For more information about Neudesic's products and services, call (800) 805-1805 or visit our website at www.neudesic.com.
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