Cloud-Based Telephony Platform eliminates on-site maintenance.February 8, 2012 -
As scalable, on-demand platform as a service, Aculab Cloud accommodates users who do not have business-critical requirement to install, manage, and maintain on-site telephony hardware or software. Solution handles all management requirements of telephony platform, including fluctuating call volumes. Features include telephony APIs, international inbound PSTN and outbound PSTN services, play, record, TTS, conferencing for up to 400 parties, and live speaker/answering machine detection.
 Additional information provided by manufacturer
Original Press release
Aculab
Lakeside
Milton Keynes, , MK1 1PT
United Kingdom
Aculab Launches a Cloud-Based Alternative to Traditional Telephony Equipment
As a managed service you get to focus on your telephony application - Aculab Cloud handles the rest
Milton Keynes, UK, USA - Aculab, a leading provider of computer telephony hardware and software, has launched Aculab Cloud. Described as a new deployment option, Aculab cloud brings together all the essential software traditionally loaded onto voice boards or available to download onto host processors, and wraps it into a scalable, easy to use, on-demand, platform as a service.
If you don't have a business critical requirement to install, manage and maintain your own telephony hardware or software on site, Aculab Cloud presents a means to utilise proven telephony resources without the set-up and running costs. Aculab handles all the management requirements of the Aculab Cloud telephony platform, freeing up your time and resources to focus on innovation and telephony application development.
Cost reduction goes beyond the ongoing management of traditional technology; savings can also be made as peaks in voice traffic no longer need to be provisioned for. If you need to handle fluctuating call volumes - no problem, Aculab Cloud scales accordingly and you only have to pay for what you used when you used it. As far as you are concerned usage simply becomes an ongoing OPEX not a large upfront expenditure.
Aculab Cloud comes with a comprehensive set of high level telephony APIs, making it easier and more cost effective for developers to build telephony applications in weeks not months. If you know Python or C#, telephony is now in your toolkit.
Features range from:- international inbound PSTN service and outbound PSTN service, play, record, TTS, conferencing (for up to 400 parties), transfer, DTMF, CPA, live speaker detection, answer machine detection and many more essential features for building a diverse range of solutions; from contact centres, to conferencing solutions, PBX, to auto diallers, voice broadcast system to IVRs. Aculab Cloud can resource them all.
Aculab have already welcomed a number of "volume customers" to the platform, which during beta saw some 3 million minutes (and growing) pass through the platform last month.
Andrew Maillet from BLI Messaging said "The Aculab Cloud service provided my company with the ability to quickly develop and deploy a stable and scalable voice broadcasting system. Our previous internal systems were limited in capacity, but with Aculab Cloud we are able to consistently handle a much higher workload from our clients".
Adam Johnston, Quality Assurance Analyst at BeQuick Software said "Aculab's Cloud architecture allows us to concentrate on designing solutions for our customers needs instead of debugging VoIP protocols and state machines. Aculab's vast experience in Telecoms, along with an industry leading Cloud architecture gave us confidence to choose Aculab as our next gen IVR partner,"
Aculab Cloud is a robust, scalable and cost-effective service that wraps all the complexities of integrating telephony resources into an easy to use platform," said Faye McClenahan, Aculab's Head of Strategic Marketing. "Built on Aculab's telephony heritage and expertise, Aculab Cloud lets all manner of telephony-centric innovations to be created and deployed as on-demand services," she added.
For additional information on Aculab and Aculab Cloud, please visit www.aculab.com or cloud.aculab.com
About Aculab
Aculab is an innovative, market leading company that provides world class IP and media processing technologies to the global communications market. With many years of experience in helping to drive our customers' success, our enabling technology provides the essential components required to deliver multimodal voice, data, fax and video solutions for use within IP, PSTN and mobile networks - with performance levels that are second to none.
Aculab serves the evolving needs of developers, integrators, service providers and equipment manufacturers with cost-effective, deployment proven, high performance products. Companies worldwide have adopted our technology for a wide variety of business critical services and solutions. Aculab's head office is located in Milton Keynes, UK with offices in the USA, Germany and Australia.
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User comments about this story
Competitive Review?
We are evaulating another Cloud Telephony product called VoiceGain developed by Resolvity. How does Aculab compare with this? Is it available in all regions? Is it specific to Business categories like Auto, healthcare etc?
By rss on Feb 8, 2012 13:27
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Replies to this comment:Apples and Oranges
Having looked at VoiceGain, it’s clear that, albeit there are similarities in terms of both being cloud-based platforms, with all the attendant benefits thereof, there is a key difference between it and AculabCloud. The former is essentially an IVR solution – a ready-made application (offered in three flavours) – whereas AculabCloud is a telephony platform that can be used for any type of telecommunications application by any kind of company. AculabCloud offers simple, high-level APIs (.NET/Python) with which you can integrate telephony into your existing application, whatever your business. AculabCloud is, therefore, not specific to any industry sector, either vertical or horizontal. AculabCloud can be used in all business categories, by SME/SMBs and corporate enterprises alike, and it is available in practically all regions worldwide. Our contact details are on our website and we'd be delighted to talk to you about your needs.
By Ian Colville on Feb 10, 2012 06:09
Competitive Review?
We are evaluating another cloud telephony product called VoiceGain . How does Aculab Cloud compare with this? Any helpful insights will be appreciated. Which Industry vertical is Aculab best for and which regions is it available in?
By RSS on Feb 8, 2012 13:16
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