CPE-based VoIP Monitor reports full call details.July 29, 2010 -
Deployed as stand-alone appliance or integrated into intelligent third-party network device, PacketProbe(TM) passively monitors VoIP traffic and produces real-time per call and per stream voice quality metrics necessary to isolate and diagnose voice quality problems. Unit is completely transparent to existing network and is able to interface with WAN or LAN. Call metrics can be reported to local console or to centralized database via TCP/IP, SNMP, and RADIUS.
(Archive News Story - Products mentioned in this Archive News Story may or may not be available from the manufacturer.)
Original Press release
GL Communications Inc.
207A Perry Pkwy., Suite 1
Gaithersburg, MD, 20877
USA
GL Releases PacketProbe(TM) - A CPE Based VoIP Monitoring Solution
Gaithersburg, Maryland, USA - GL Communications Inc., announced today the release of its latest packet product PacketProbe(TM) - A CPE based VoIP Monitoring Solution.
Addressing a press conference, Mr. Jagadish Vadalia, Senior Manager, Product Development said, "GL's PacketProbe(TM) is an advanced CPE (Customer Premise Equipment) based VoIP monitoring reporting and diagnostic appliance, stemming from GL's suite of market leading voice analysis tools. It can fit seamlessly into any existing standards based management or reporting environment, such as SNMP or RADIUS. PacketProbes(TM) can provide vital voice call quality statistics, Call Detail Records and Quality of Service metrics at the end of each call. Optionally, GL offers its own Monitoring and Reporting System called PacketScanWEB(TM)".
He added, "PacketProbe(TM) can be used to ensure successful deployments, and can also be used to help with network design, ensuring that the most efficient topologies are implemented. Additionally, PacketProbe(TM) can be used for ongoing network management to allow for maximum customer uptime and to allow the Service Provider to meet or exceed their Service Level Guarantee".
Mr. Vadalia further added, "PacketProbe(TM) can be integrated into an intelligent third-party network device, like a router for example, or it may be deployed as a stand-alone appliance. As a stand-alone appliance, PacketProbe(TM) is completely transparent to your existing network and is able to interface with WAN or LAN. It can even function as the demark point between WAN and LAN. In any scenario it passively monitors VoIP traffic and produces real-time per call and per-stream voice quality metrics necessary for network administrators to isolate and diagnose voice quality problems".
He added, "PacketProbe(TM) has the real-time monitoring and reporting capability and can report call metrics to a local console or to a centralized database via industry standard protocols like TCP/IP, SNMP, and RADIUS. A Network Management System (NMS) like GL's PacketScanWEB(TM) would then allow many simultaneous users to read and query the database using a conventional web browser. Multiple PacketProbes(TM) coupled with GL's PacketScanWEB(TM) can provide complete and immediate network-wide voice quality visibility".
Important features
Reports Call Detail Records (CDR) and Quality metrics per call/stream, including:
Call summary statistics including caller number, callee number, start time, duration, etc.
Listening and Conversational Quality Mean Opinion Score (MOS-LQ, MOS-CQ)
Listening and Conversational R factors (R-LQ, R-CQ)
R-factors for burst and gap conditions - R-Burst, R-Gap
For narrowband and wideband voice - R and MOS Scores
Degradation factors - % degradation due to loss, discard, delay, gap, jitter, and codecs
Lost, Discarded, Out-of-sequence, Duplicate packet statistics
Round Trip Delay (RTD) statistics
Codec and SSRC identification
Packet - Packet Delay Variation (PPDV - RFC3550), Mean Absolute Packet Delay Variation (MAPDV - G.1020) and Y.1540 Jitter Metrics
Reports CDR with Quality Metrics for each stream
Automatically detects active VoIP calls based on VoIP call signaling or RTP session. Supports SIP, MGCP, MEGACO, H.323/H.255
Distributed network architecture
Call Quality analysis using optimized ITU-T G.107 with ETSI TS 101 329-5 Annex E
Supports Japanese TTC JJ201.01 VoIP monitoring requirements
CODEC's supported include G.711, G.723, G.726, G.728, G.722.x, G.729A, G.729B, GSM, FR etc
About GL Communications Inc.
Founded in 1986, GL Communications Inc. is a leading supplier of test, monitoring, and analysis equipment for TDM, Wireless, IP and VoIP networks. Unlike conventional test equipment, GL's test platforms provide visualization, capture, storage, and convenient features like portability, remotability, and scripting.
GL's TDM Analysis & Emulation line of products includes T1, E1, T3, E3, OC-3, STM-1, analog four-wire, and analog two-wire interface cards, external portable pods, and complete system solutions. Capabilities include voiceband traffic analysis and emulation across all traffic types (voice, digits, tones, fax, modem), all protocols (ISDN, SS7, GR-303, Frame Relay, HDLC, V5.X, ATM, GSM, GPRS, etc.), and with capacities up to thousands of channels.
GL's VoIP and IP products generate / analyze thousands of calls / traffic simultaneously with traffic types such as frames, packets, voice files, digits, video, tones, noise, and fax using G.711, G.729, AMR, EVRC, GSM and a range of other codecs. Additional features include visual analysis, real-time listening, and recording. The product line also includes Ethernet / IP Testing capability that simulates and checks frame transport and throughput parameters of Ethernet and IP networks, including delay, errors and other impairments.
GL's Voice Quality Testing (VQT) product line complements all of GL's products. Using ITU-standard algorithms (PAMS, PSQM, and PESQ), GL's VQT provides a widely excepted solution across the telecom industry. Voice Quality Testing across multiple networks (T1, E1, T3, E3, OC-3, VoIP, Wireless, and Landline) are all available.
GL's Wireless Products perform protocol analysis and voice quality assessment on GSM, CDMA and UMTS networks. Connections can be made to any wireless phone with automated call control, GPS mapping and real-time signal measurements.
GL's Echo Canceller testing solutions provide the broadest range of simulation and analysis, including compliance testing per G.168 and G.160 across TDM, IP, VoIP and Wireless networks. GL's wireless VQT solutions help assessing impairments to voice quality such as poor mobile phone quality, voice compression and decompression algorithms, delay, loss and gain in speech levels, noise, acoustic and landline echo, and other distortions are easily assessed and accurately measured.
GL's Handheld data testers can test a wide variety of communications facilities and equipment including T1, fractional T1, E1, fractional E1, T3 and E3 modems, multiplexers, CSU, DSUs, T1 CSUs, DTUs, NTUs and TIUs and more. The testers provide convenience, economy, and portability for almost any interface, including RS232, RS-422, RS-530, X.21, T1, E1, T3, E3, and many others.
GL's Network Surveillance and Monitoring products include Probes for TDM, IP, VoIP, ATM, and Wireless networks. An open standards based approach provides a scalable, feature rich, real-time access to network intelligence. Centralized or distributed access, efficient transport and database loading allow compatibility with 3rd party and standards based monitoring systems.
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