OSS Software automates service fulfillment processes.
December 11, 2006 -
With data integrity management options, Cramer6 OSS Suite Rel 2 accelerates deployment of triple play and business services. Operations support systems (OSS) product includes Service Fulfillment Components such as Automation Packs and Activation Packs, and Data Integrity Management components such as Discovery Packs and Sync Packs.
(Archive News Story - Products mentioned in this Archive News Story may or may not be available from the manufacturer.)
Amdocs Introduces Out-of-the-Box Service Fulfillment with Cramer6 OSS Suite Release 2
Innovative OSS Solution Enables Major Reductions in Total Cost of Ownership; Expands OSS Footprint with Groundbreaking Adaptive Planning Product
MONACO, Nov. 7 -- Amdocs (NYSE:DOX), the leading provider of software and services to enable integrated customer management and the intentional customer experience(TM), today introduced Amdocs Cramer6 OSS Suite Release 2. With this release, Amdocs has expanded its operations support systems (OSS) product offering with new solutions that dramatically reduce time to market for fulfillment of next generation services and reduce the cost of OSS ownership. The announcement was made at the Global User Conference 2006 held by Cramer, Amdocs OSS Division, here.
"The major trend shaping the OSS software market is the demand for solutions that enable timely introduction and fulfillment of new services," said Larry Goldman, OSS Observer. "Cramer, now part of Amdocs, continues to deliver innovative, inventory-based management solutions that automate processes to reduce time to market for new services."
"With the introduction of Cramer6 OSS Suite Release 2, we continue our tradition of giving service providers solutions that address their most significant concerns -- minimizing time to market for next generation services and reducing the total cost of ownership for the OSS over the long term," said Guy Dubois, president of Cramer, Amdocs OSS Division. "As an end-to-end order- to-activation suite, Cramer6 Release 2 is now more than ever suited to serve as the OSS centerpiece for any service, using any technology over any network."
Out-of-the-Box Service Fulfillment Products to Accelerate Deployment of Triple Play and Business Services
Cramer6 Release 2 supports service providers as they respond to the immediate demand to add new services. With this new release, Amdocs adds a number of new Service Fulfillment components that work with existing products in the Cramer6 OSS Suite to standardize and automate complex service fulfillment processes for next generation services. These out-of-the-box Service Fulfillment and Data Integrity Management products -- known as "Packs" -- automate design and assign activation, discovery, and synchronization for specific technology domains. As a result, service providers can reduce their operating and capital expenses and shorten time to market by speeding up development cycles, automating processes for fulfillment and increasing network asset utilization.
Cramer6 Release 2 includes two types of out-of-the-box Packs to streamline service fulfillment:
o Automation Packs: Deliver automated service design and assign for
services such as broadband, Voice over Internet Protocol (VoIP) and
Internet Protocol Virtual Private Network (IP VPN). These packs enable
rapid deployment of new services through the use of productized
processes with customizations as needed for the service providers'
unique requirements.
o Activation Packs: Drive the configuration to the network for a
particular vendor device to activate a specific service such as IP VPN
or Digital Subscriber Lines (DSL). As a result, service providers can
reduce the cost and risk of delivering new services, and decrease
lengthy development cycles associated with enabling new devices and
hardware vendors.
With Cramer6 Release 2 Amdocs has also expanded its footprint in Data Integrity Management with the release of two new Packs for discovery and synchronization. These new products rapidly improve the quality of network and service data to drive improvements in service fulfillment and service assurance processes. Packs for Data Integrity Management include:
o Discovery Packs: Provide deep discovery of specific vendor devices and
services to provide an accurate and up-to-date view of the network and
configured services.
o Sync Packs: Synchronizes and reconciles discovered devices and services
into the Cramer6 OSS Suite, leveraging multiple Discovery Packs as
needed. As a result, improved data quality enables service providers'
OSS transformation programs and improves service assurance and
fulfillment through faster, targeted repair and reduced fall out rates.
These out-of-the-box Service Fulfillment and Data Integrity Management Packs are available for the roll-out of broadband services with plans to support xDSL, Ethernet, IP VPN, VoIP, and Internet Protocol Television (IPTV) solutions with multiple technology and hardware vendors.
Adaptive Resource Planning Product
With the introduction of new services, network planning becomes more challenging as multiple services consume the capacity of each network domain and make network consumption less predictable. Amdocs Cramer Resource Planner is the first in a series of planning solutions to address service providers' long and short term planning needs. It supports adaptive planning by monitoring capacity threshold levels and enabling rapid response network build through user-defined templates. Cramer, Amdocs OSS Division's unique inventory-centric approach ensures that planning functions are pre-integrated with inventory and fulfillment so that service providers can augment their networks faster and more accurately.
Reduction in Total Cost of Ownership
Cramer6 Release 2 also includes major enhancements to the product architecture and user interface. All of the products in this release have been optimized to simplify data load processes, reduce the number of filters required for data analysis and provide enhanced ability to view data in specific formats.
About Amdocs
Amdocs combines innovative software and services with deep business knowledge to accelerate implementation of integrated customer management by the world's leading service providers. By delivering a comprehensive portfolio of software and services that spans the customer lifecycle, Amdocs enables service companies to deliver an intentional customer experience(TM), which results in stronger, more profitable customer relationships. Service providers also benefit from a rapid return on investment, lower total cost of ownership and improved operational efficiencies. A global company with revenue of $2.48 billion in fiscal 2006, Amdocs has over 16,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at www.amdocs.com.
Marketing:
Holly Rossetti Cramer, Amdocs OSS Division
INTL
Phone: + 44 (0)-207-266-8473 E-mail this person
Public Relations:
Access Communications
Runi Krishnamurty
USA
Phone: 917-522-3507 E-mail this person Company Information: Name: AMDOCS Address: Harborside Financial Center Plaza, No.5, Suite 2700 City: Jersey City State: NJ ZIP: 07311 Country: USA Phone: 201-631-3200 http://www.amdocs.com
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