Security Control System combats safe deposit box fraud.
July 29, 2009 -
Electronic Vault Attendant (EVA) Elite is self-service, dual-control solution utilizing identity management, biometrics, and access control. It includes physical access control, to grant entry to vault's daygate, and both electronic and physical key for safe deposit box owners to access assigned boxes. Record keeping capabilities, such as historical and usage reports, are included. Fingerprint, hand geometry, card swipe, and signature capture reader devices can be integrated.
Solution improves employee efficiency and user satisfaction and mitigates risks
NORTH CANTON, Ohio, July 22 / / - To combat safe deposit box fraud and mitigate risk for both financial institutions and their customers, Diebold, Incorporated (NYSE:DBD) has introduced the Electronic Vault Attendant (EVA) Elite, the first solution of its kind to offer innovative, dual-controlled vault and safe deposit box access for financial institutions.
EVA Elite is a comprehensive, self-service solution utilizing identity management, biometrics and access control to offer secure customer access to safe deposit boxes, while eliminating the necessity of a vault attendant. Its dual controls include both physical access control to grant entry to the vault's daygate, as well as the use of both an electronic and physical key to enable safe deposit box owners to gain access to only their assigned boxes. By eliminating the need for a vault attendant, EVA Elite enables branch personnel to focus on core capabilities and higher-value, sales-focused tasks.
The EVA Elite solution can be customized depending upon the level of security desired by a financial institution. Numerous reader devices can be used singularly or combined with the system for enrollment and access to the vault daygate, including:
- Fingerprint
- Hand geometry
- Card swipe
- Signature capture
Used in addition to both the physical and electronic safe deposit box keys, the EVA Elite solution integrates multiple access methods to increase security while enhancing the user experience.
Several months ago, Randolph Brooks Federal Credit Union of South Central Texas implemented the EVA Elite solution at its Bulverde, Texas, branch.
"We've been very pleased with the response we've received from members and the improved efficiency of our staff since we implemented EVA Elite," said Pat Tolle, vice president, technical services, Randolph Brooks Federal Credit Union. "The solution has greatly freed up employee time, and the additional layer of security has impressed our members. Members have expressed that they appreciate the self-service aspect, as well as the dual access control and the physical safe deposit box key which they maintain." Tolle also said he expects to implement the system at many of their other 31 Randolph Brooks Federal Credit Union branches.
Security is enhanced with the EVA Elite solution because dual control mitigates risk of both internal and external fraud by incorporating both electronic and physical access control. No other solution on the market combines daygate access control with electronic key access to the safe deposit box and a physical key managed by the customer. In addition, EVA Elite provides comprehensive record keeping, including historical reports, as well as reports about safe deposit box holders' usage.
"Today's economic environment makes fraud protection even more critical," said Bradley J. Stephenson, vice president, Diebold Security. "Our customers now have the ability to decrease their liability for safe deposit box fraud, while also more efficiently utilizing their personnel."
Diebold has been evolving self-service vault attendant technology for nearly a decade. Diebold's Electronic Vault Attendant is also available in a vault-access-only model, named EVA, which provides daygate access control. Both the EVA and EVA Elite solutions improve employee efficiencies and deliver an enhanced customer experience.
About Diebold Security
Diebold Security is a leading security integrator with representation in every region of the world. Focusing on the sale, installation and service of security components, Diebold Security provides comprehensive protection and detection solutions to the commercial, financial, government and retail markets. For more information, visit www.dieboldsecurity.com.
About Diebold
Diebold, Incorporated is a global leader in providing integrated self-service delivery and security systems and services. Diebold employs more than 17,000 associates with representation in nearly 90 countries worldwide and is headquartered in Canton, Ohio, USA. Diebold is publicly traded on the New York Stock Exchange under the symbol 'DBD.' For more information, visit the company's Web site at www.diebold.com, or visit www.diebold.com/150 to learn more about Diebold's 150-year history.
Source: Diebold, Incorporated
CONTACT: Media Relations, DeAnn Zackeroff, +1-330-490-5220, deann.zackeroff@diebold.com, of Diebold
+Incorporated
Marketing:
DeAnn Zackeroff
USA
Phone: 330-490-5220 E-mail this person Company Information: Name: Diebold, Inc. Address: P.O. Box 8230 City: Canton State: OH ZIP: 44711 Country: USA Phone: 330-490-4000 FAX: 330-490-6160 http://www.diebold.com
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