Software Packs enhance Ethernet, MPLS IP VPN fulfillment.
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Press Release Summary:
Amdocs Operational Product Packs aid fulfillment of Carrier Ethernet and MPLS IP VPN (Multi-protocol Label Switching - Internet Protocol - Virtual Private Network) services. They offer service providers complete functionality, from designing services and assigning correct resources to activating and delivering services, while also ensuring users of their ability to accurately fulfill new services for their customers. Packs also support additional customer-specific processes.
Original Press Release:
Amdocs Unveils New Operational Product Packs for Low-Cost Service Fulfillment for Carrier Ethernet and MPLS IP VPN
Pre-integrated, preconfigured bundles of products and processes ensure fast, reliable deployment and delivery of new services
PARIS, Feb. 12 -- Amdocs (NYSE:DOX), the leading provider of customer experience systems, today announced the launch of two new Amdocs Operational Product Packs for the fulfillment of Carrier Ethernet and MPLS IP VPN (Multi-protocol Label Switching - Internet Protocol - Virtual Private Network) services. The packs provide service providers with complete service fulfillment functionality - from designing services, assigning the correct resources, through to activating and delivering the services. As a result, service providers can reduce implementation and operational costs, while making sure they can quickly, cost effectively, and accurately fulfill new services for their customers. This announcement was made at the MPLS and Ethernet World Congress taking place today.
Amdocs Operational Product Packs are prepackaged bundles which have been configured to support a particular process, such as planning, fulfillment, or network management, for a specific service or technology. The new packs for Carrier Ethernet and MPLS combine best-practice, service-fulfillment business processes together with proven service-fulfillment products from the Amdocs CES - Cramer OSS 7.5 offering. The packs' preconfiguration and pre-integration ensure faster, lower-cost implementations, and help service providers to quickly deploy new services and manage new technology changes - all with a single solution. In addition, the packs are also extensible to support additional customer-specific processes.
In addition to the Operational Product Packs for Carrier Ethernet and MPLS service fulfillment, there is also a Backhaul Management pack, which helps mobile operators to roll out new networks, and a DSL (Digital Subscriber Lines) Fulfillment pack, which automates the fulfillment process for DSL.
About Amdocs CES
Amdocs CES (customer experience systems) is an integrated portfolio that delivers the operating environment service providers need to transform from providers of utility voice, data and video services into purveyors of the digital lifestyle. Amdocs CES allows providers to deliver an optimal customer experience--personalized, participatory and timely across any service, location and device. The Amdocs CES Portfolio leverages Amdocs business process best practices based on real-world scenarios, and transcends traditional business support systems (BSS), operational support systems (OSS) and service delivery platforms (SDPs) to enable service providers to address both current and emerging customer experience business processes. Amdocs' unique business model focuses on enabling its customers to create differentiation and build brand, loyalty, profitability and competitive leadership. Please visit amdocs.com/cesportfolio for more information.
About Amdocs
Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer experience(TM) at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, services and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $3.16 billion in fiscal 2008, Amdocs has more than 17,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at www.amdocs.com.
CONTACT: Garland Harwood of Weber Shandwick, +1-212-445-8373, gharwood@webershandwick.com, for Amdocs
