Integrated Solution addresses proactive QoS for SLM.
June 11, 2008 -
Detecting impairments before they impact customers and end users, Intelligent Service Level Management (iSLM) Solution includes Nortel CS1000 Monitor and one IP telephony switch-agnostic Voice Quality probe (VQProbe(TM)). Nortel CS1000 Monitor Probe receives, captures, processes, tracks, displays, and reports performance metrics in Nortel IP Telephony environment. VQProbe enables proactive monitoring of real-time and completed voice calls to ensure optimal performance.
(Archive News Story - Products mentioned in this Archive News Story may or may not be available from the manufacturer.)
Teltronics, Inc. Expands Its Product Suite to Include IP Telephony Management for Nortel Partners and End Users
The Intelligent Service Level Management (iSLM) solution includes the Nortel CS1000 Monitor and a switch agnostic Voice Quality probe (VQProbe(TM)).
SARASOTA, Fla., June 2 -- Teltronics, Inc. (BULLETIN BOARD: TELT) , an industry leader and developer of intelligent remote monitoring equipment, announces its Intelligent Service Level Management (iSLM) Solution. The next-generation of service level management, the iSLM solution offers an integrated combination of advanced functionality, extensive infrastructure coverage and unprecedented ease-of-use and speed of deployment. Implementing service level management will reduce costs, increase productivity through improved business application and infrastructure performance and reliability, detecting impairments before they impact customers and end users.
Nortel CS1000 Monitor Probe receives, captures, processes, tracks, displays and reports performance metrics in a Nortel IP Telephony environment. The Nortel Monitor Probe provides comprehensive monitoring of the Nortel elements such as Call Server, Signaling Servers, Media Gateways and IP Phones as well as network infrastructure and the overall voice quality experience.
In addition to the Nortel specific probe, Teltronics also introduces VQProbe. VQProbe offers an IP Telephony switch agnostic means of proactively monitoring real-time and completed call voice calls to ensure maximum performance, exceptional reliability and the highest level of voice quality.
"For nearly two decades, Nortel and major carriers have relied on the Teltronics Intelligent Systems Management (ISM) product line as a network monitoring and management facilitator," states Ewen Cameron, President and CEO for Teltronics. "To expand on this long-term relationship, Teltronics is excited about the release of the Nortel CS1000 Monitor Probe and VQProbe as exclusive solutions for Nortel end users and partners to effectively monitor and manage their IP Telephony, IT Infrastructure and other business critical applications."
The announcement of the Teltronics Nortel CS1000 Monitor Probe and VQProbe coincides with the International Nortel Networks Users Association (INNUA) Global Connect 2008 being held at the Gaylord Texan Resort and Convention Center in Grapevine, TX from June 2 - 4, 2008. As an exhibitor, Teltronics experts will provide on-site demonstrations of our new solution highlighting the benefits of the Teltronics Nortel Monitor Probe for CS1000 and VQProbe.
About Teltronics:
Teltronics, Inc. is a leading, global provider of innovative communications solutions that enable our customers to increase revenues, decrease costs and improve productivity. The Company designs, develops and manufactures electronic equipment and applications software systems that enhance the performance of communications networks. Teltronics develops VoIP and digital voice communications platforms and software and contact center solutions for small-to-large size businesses and government facilities. Teltronics is also recognized as a leading provider of network management solutions enabling enterprises and service providers to effectively monitor and maintain voice and data networks. All products are manufactured in an ISO 9001:2000 certified factory and the Company serves as a contract manufacturing partner to customers nationwide. Further information regarding Teltronics is available at the web site, www.teltronics.com.
CONTACT: Ewen R. Cameron, President & CEO, Teltronics, Inc., +1-941-753-5000, ecameron@teltronics.com
Contacts:
General Information:
Ewen R. Cameron President & CEO
USA
Phone: 941-753-5000 E-mail this person Company Information: Name: Teltronics, Inc. Address: 2150 Whitfield Industrial Way City: Sarasota State: FL ZIP: 34243 Country: USA Phone: 941-753-5000 FAX: 941-751-7754 http://www.teltronics.com
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