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Online Service helps manage wireline/wireless messages.
May 31, 2007 -
Suited for medium businesses with up to 100 access lines, AT&T Unified Messaging(SM) suite helps employees manage and access their wireline and Cingular Wireless® voicemail, e-mail, and fax messages. IP-based service integrates messages into single Web portal and voicemail box, accessible from any touch-tone or wireless phone or any Internet connection. Other features include text-to-speech technology, message indicators, pager notification, and 200 MB online storage (max).
(Archive News Story - Products mentioned in this Archive News Story may or may not be available from the manufacturer.) |
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AT&T Unified Messaging(SM) Now Available to Mid-Sized Businesses, Helping Manage Wireline and Wireless Voicemails, Faxes, E-Mails
Service integrates messages into a single Web portal and voicemail box, leverages text-to-speech technology, and enhances employee mobility and productivity
SAN ANTONIO, May 8 -- AT&T Inc. (NYSE:T) today announced the availability of its AT&T Unified Messaging(SM) product suite for medium businesses with up to 100 access lines. This powerful IP-based service helps employees better manage and more easily access their wireline and Cingular Wireless(R) voicemail, e-mail and fax messages.
Rather than having to check fax machines and multiple mailboxes, AT&T Unified Messaging enables businesses to manage their messages via a single electronic mailbox accessible from any touch-tone or wireless phone or from any Internet connection.
AT&T Unified Messaging, available since 2004 to small businesses, is a robust network-based integrated messaging service, giving businesses greater control over their communications, which helps enhance productivity. Voice messages (both wireline and Cingular Wireless), faxes and e-mails are integrated into a common mailbox, allowing employees to conveniently retrieve, forward and reply to any or all of their messages from a single source.
"For people on the go, AT&T Unified Messaging provides simple and convenient message management, whether employees are at the office, at home, or on the road," said William Archer, AT&T chief marketing officer - business. "It offers our business customers peace of mind and unparalleled mobility, knowing that they can instantly receive office voicemail, faxes and email messages anytime, anywhere."
AT&T Unified Messaging(SM) Product Suite
Based on varying business needs, the AT&T Unified Messaging (UM) product suite includes the following product offerings:
-- UM Lite - Provides a single electronic mailbox to manage and access messages, including wireline voicemail, email and faxes, from anywhere using an Internet connection, touch-tone telephone or wireless handset. It is for customers without Cingular Wireless(R) phones.
-- UM Standard - Offers same capabilities as UM Lite, plus ability to combine Cingular Wireless(R) voicemail.
-- UM Message Director - For customers needing a simple auto attendant; features the same capabilities as UM Standard plus a simplified auto-attendant for call forwarding and hunting arrangements of a small to mid-sized office.
-- UM Fax Plus - For customers who have a lot of inbound faxes; offers the same capabilities as UM Standard with a separate line for sending and receiving faxes.
-- UM Extension Mailboxes - For customers with more employees than telephone lines; provides the same capabilities as UM Standard and is designed for businesses with employees or departments not needing a dedicated phone line.
In addition to an integrated message center, other key features of AT&T Unified Messaging include:
-- Text to speech. The latest text-to-speech technology reads e-mails over the phone and allows users to listen to voicemail messages over their computers. Customers don't have to physically go to the fax machine, as they can view and print them in their entirety from their computer or check fax message headers from their phone.
-- Message indicators. When business customers receive new e-mails, voicemails or faxes, message indicator alerts can be sent to their online mailbox, and wireless and wireline phones.
-- Pager notification. Customers who want to be notified immediately about incoming messages can activate the pager function, which sends a notification of a new message to their pagers or wireless phones.
-- Online storage. AT&T Unified Messaging comes with 100 MB of online storage; customers can purchase 50 MB increments of additional storage space for a total of 200 MB.
AT&T Unified Messaging, targeted at new or existing business customers who wish to replace their traditional voicemail service, is available in the company's former 13-state local service area (Arkansas, California, Connecticut, Illinois, Indiana, Kansas, Michigan, Missouri, Nevada, Oklahoma, Ohio, Texas, and Wisconsin), with plans to extend into the former BellSouth's nine-state local service area (Alabama, Florida, Kentucky, Georgia, Louisiana, Mississippi, North Carolina, South Carolina, and Tennessee).
As prices for AT&T Unified Messaging vary by feature functionality and state, business customers looking for specific pricing should visit http://smallbiz.att.com/services/messaging.
The Web site also can be used to view an online demo of AT&T Unified Messaging, to get more information, or to order the service.
In addition, businesses can contact their authorized AT&T representative with questions or to order the service.
Note: This AT&T release and other news announcements are available as part of an RSS feed at http://www.att.com/rss.
About AT&T
AT&T Inc. is a premier communications holding company. Its subsidiaries and affiliates, AT&T operating companies, are the providers of AT&T services in the United States and around the world. Among their offerings are the world's most advanced IP-based business communications services and the nation's leading wireless, high speed Internet access and voice services. In domestic markets, AT&T is known for the directory publishing and advertising sales leadership of its Yellow Pages and YELLOWPAGES.COM organizations, and the AT&T brand is licensed to innovators in such fields as communications equipment. As part of its three-screen integration strategy, AT&T is expanding its TV entertainment offerings. Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com/.
AT&T, AT&T logo, Cingular and Cingular logos are trademarks of AT&T Knowledge Ventures and/or AT&T affiliated companies.
CONTACT: Brian Westrich of AT&T Inc., +1-314-982-9109, bwestric@attnews.us
Contacts:
General Information:
Brian Westrich
USA
Phone: 314-982-9109
 E-mail this person
Company Information:
Name: AT & T Corp.
Address: 32 Ave. of the Americas
City: New York
State: NY
ZIP: 10013
Country: USA
Phone: 212-387-5400
FAX: 212-387-5695
http://www.att.com/
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