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Service verifies liquid handler performance.


February 2, 2007 - Providing on-site verification, Liquid Handling Quality Assurance Service can assess equipment performance for dispensing target into wet or dry environment, verify volumes of non-aqueous solutions, and measure dilution ratios in serial dilution methods. It provides data on accuracy and precision of automated liquid handlers, complete with electronic and printed data analysis reports and pass/fail indications. Summary reports identify trends and facilitate troubleshooting.

(Archive News Story - Products mentioned in this Archive News Story may or may not be available from the manufacturer.)

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ARTEL Expands Service Offering to Liquid Handling Quality Assurance (LHQA)


Launches Liquid Handler Performance Verification Service

Palm Springs, CA (January 30, 2007) - To meet advancements in laboratory liquid handling technology, ARTEL now offers Liquid Handling Quality Assurance (LHQA) services. An expansion of the company's previously launched quality assurance services for liquid delivery, the LHQA(TM) service suite builds on ARTEL's innovative measurement technologies and growing capabilities.

To launch LHQA, ARTEL is introducing its new Liquid Handler Performance Verification service. Providing third-party, documented assessment of equipment accuracy and precision, this service can be applied to most makes and models of liquid handlers, from single- to 384-channel devices. With Liquid Handler Performance Verification and other LHQA services, laboratories can have confidence in data generated in a range of liquid handling applications to strengthen compliance, ensure repeatability and improve productivity.

ARTEL is announcing its new service capabilities at Lab Automation 2007, Palm Springs Convention Center, CA, January 27-31, Booth #438.

"Today's laboratories need quality assurance for the entire liquid handling process, not just liquid delivery, and this requires tools and resources that many simply do not have," says Kirby Pilcher, President, ARTEL. "Our upgraded service offering allows laboratories to access ARTEL's expertise, qualified staff and proven technology to optimize liquid handling applications with no capital or labor commitment. Scarce resources can be focused on core, profit-generating activities."

ARTEL's new Liquid Handler Performance Verification service addresses a major component of laboratory quality assurance - equipment performance verification. Regular assessment of automated liquid handlers is necessary to ensure data integrity, avoid remedial action, comply with regulations and ensure standardization, critical for inter-laboratory comparability and method transfer. As automated liquid handlers work with smaller liquid volumes, laboratories require more rigorous and advanced quality assurance processes.

"Many laboratories do not have in-house calibration technologies capable of rapid, low-volume measurement, nor trained liquid delivery experts on staff," says Pilcher. "ARTEL's service helps laboratories overcome this lack of adequate resources, speed-up the verification process and meet internal and regulatory standards."

During a Liquid Handler Performance Verification service visit, a trained ARTEL application specialist conducts device verification with the ARTEL MVS® (Multichannel Verification System). The MVS performs a multi-point verification at critical assay volumes within optimal tolerances, which can be established by the customer or developed with guidance from ARTEL.

"Our MVS is successfully used by many laboratories that prefer internal control of their liquid handling quality assurance programs. However, a growing number of facilities prefer that external vendors perform calibration," says Wendy Vaccaro, LHQA Services Manager. "With our new service, we can meet the demands of laboratories seeking third-party verification of all liquid handling equipment. We can also serve existing MVS customers who only wish to outsource annual, more thorough calibrations and continue to use the MVS internally for interim checks and before critical, costly assays."

ARTEL's Liquid Handler Performance Verification service is unique to the industry because it provides on-site verification of automated liquid handlers from multiple vendors. While several liquid handler manufacturers provide equipment verification, their services are usually restricted to their own instrumentation and provide testing at limited target volumes. ARTEL's service allows laboratories to outsource equipment verification to one service provider for unbiased and comparable assessment of instrument performance at critical assay volumes.

To provide greater assurance of equipment performance, ARTEL's verification service is more aligned with actual assay protocols than services offered by most liquid handler manufacturers. For example, ARTEL's service can assess equipment performance for dispensing target into a dry (empty well) or wet (buffer in well) environment, verify volumes of some non-aqueous solutions, including DMSO, and measure dilution ratios in serial dilution methods.

In addition, ARTEL's service provides laboratories with traceable, standardized results to ensure repeatability across procedures, liquid handlers and locations for efficient method transfer and compliance. Unlike traditional calibration services, ARTEL's system provides data on both the accuracy and precision of automated liquid handlers, complete with electronic and printed data analysis reports and pass/fail indications. The volume verification summary reports include a channel-by-channel comparison and a heat map view that uses color gradients to identify relative dispense trends and facilitate troubleshooting.

About ARTEL
ARTEL is the worldwide technology leader in low-volume liquid delivery measurement and quality assurance. Based on its proprietary Ratiometric Photometry technology and advanced dye chemistry, ARTEL manufactures the most accurate, precise, and easy-to-use systems available for ensuring liquid delivery data integrity and NIST-traceable results, and provides liquid handling quality assurance support and consultation services. Since 1982, ARTEL technology has been proven in daily use in thousands of laboratories. Leading institutions such as Amgen, Eli Lilly, Merck, the U.S. FDA, the FBI and the Mayo Clinic depend on ARTEL technology to help them meet their objectives for productivity and quality. For more information, contact ARTEL at 25 Bradley Drive, Westbrook, ME 04092; Tel: 207-854-0860; Fax: 207-854-0867; Website: www.artel-usa.com.

Company Information:
Name: Artel, Inc.
Address: 25 Bradley Dr.
City: Westbrook
State: ME
ZIP: 04092 2026
Country: USA
Phone: 207-854-0860
FAX: 207-854-0867
http://www.artel-usa.com


More New Product News from this company:
Automated System verifies non-aqueous solution volumes.
System automates pipette calibration management.
Services help improve liquid handling accuracy.
Calibration System facilitates pipette management.

Other News from this company:
Artel Launches Online Series of Pipetting Technique Training Videos
Artel Adds New Customer Support Specialist to Support Growth of Pipetting Training Programs
Artel Increases Pipetting Technique Training Programs to Help Labs Maximize Human Capital Investments During Tough Economic Times
ARTEL Pipette Calibration System Improves Quality of qPCR Results
Artel Launches First Interactive Web Portal Dedicated to Liquid Handling
ARTEL to Help Laboratories Get to Know Their Automated Liquid Handlers
ARTEL at PITTCON 2008 to Announce Results from Extreme Pipetting Expedition Mission #4
ARTEL Streamlines Quality Control for Automated Liquid Handlers with New MVS Feature
ARTEL Announces New Pipetting Technique Training and Certification Seminars
ARTEL at Lab Automation 2008
ARTEL to Showcase New Advanced Capabilities for Liquid Handler Quality Assurance at Lab Automation
ARTEL Extreme Pipetting Expedition Links Dry Heat to 35 Percent Error in Liquid Handling
ARTEL Announces Appointment of Dr. Bjoern Carle to Support R&D and Growth of Services
ARTEL Holds Industry's First Multichannel Pipetting Technique Seminar
ARTEL Launches First Pipetting Training and Certification Program to Reduce Laboratory Error
ARTEL's Extreme Pipetting Expedition Highlights Environmental Conditions as Sources of Laboratory Error
ARTEL to Launch Extreme Pipetting Expedition at Pittcon 2007
ARTEL Introduces First Standardized Technology to Verify Serial Dilution Accuracy
ARTEL to Launch Liquid Handler Performance Verification Service at Lab Automation 2007
ARTEL's New MVS® Enhancements Advance Liquid Delivery Quality Assurance for Automated Laboratories



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