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Configuration Software helps manage ATMs.
July 2, 2003 - Tivoli® Configuration Manager for Automated Teller Machines v2.1 provides distribution of software and data to ATMs, inventory management for both ATM hardware and software, and monitoring of ATM processor and operating system. It helps ensure ATMs are running up-to-date, stable applications. Software distribution functionality can distribute almost any type of data file including software or operating system upgrades, configuration data, images, and video.
(Archive News Story - Products mentioned in this Archive News Story may or may not be available from the manufacturer.)
IBM Tivoli Configuration Manager for Automated Teller Machines V2.1 Helps Manage ATMs
At a Glance
IBM Tivoli Configuration Manager for Automated Teller Machines V2.1 can help:
• Reduce support cost with centralized ATM management, inexpensive software, and data distribution
• Capitalize on new opportunities, such as targeted advertising with fast, inexpensive distribution of data to specific ATMs
• Rapidly deploy new applications
• Provide accurate up-to-date information on installed hardware, software, and data for planning upgrades and maintenance
• Ensure ATMs are running the most up-to-date, stable applications by updating/patching applications rapidly
• Detect and resolve ATM problems quickly by monitoring for specific conditions or problems, then notifying or responding automatically
• Generate a highly configurable distribution target list automatically based on inventory data and retry failed distributions
• Extend, for IBM Tivoli customers, the existing management infrastructure to the ATM network, leveraging existing skills and training
For ordering, contact:
Your IBM representative, an IBM Business Partner, or the Americas Call Centers at 800-IBM-CALL (Reference: YE001).
Overview
IBM Tivoli® Configuration Manager (CM) for Automated Teller Machines (ATMs) helps users ensure that ATMs are running the latest software and are equipped with the latest information to help them provide smooth customer interaction, and to enable new ATM opportunities. Extensions provide configuration management of the unique ATM components.
Configurable inventory scanning determines the ATM hardware (including ATM-specific Extension for Financial Status (XFS) components), operating systems, software, and data files. Now your support staff can know the current state of any machine. Scans can be performed on demand or on a schedule with all information stored in a database for query and reporting.
Highly flexible software distribution is intended to provide a fast, inexpensive way to distribute the latest applications, patches, and information files to remote ATMs. This not only helps ensure the ATMs are running the most up-to-date software, but can also enable rapid development of new ATM capabilities such as ATM-based ticket sales, stock trading, and advertising. Distributions can be targeted by region, branch, or automatically based on the results of an inventory query. These can be configured to perform tests or to automatically schedule a retry in the event of a distribution failure.
IBM Tivoli Monitoring V5.1.1, included with CM for ATMs, monitors the hardware and operating system to detect problems early, either taking action or promptly notifying support staff.
Key Prerequisites
ATMs must be on a TCP/IP network in order to be managed by IBM Tivoli CM for ATMs.
Planned Availability Dates
• June 27, 2003 — Passport Electronic Download
• July 11, 2003 — Physical Media
Company Information: Name: IBM (Corporate Headquarters) Address: 1 New Orchard Rd. City: Armonk State: NY ZIP: 10504-1783 Country: USA Phone: 914-499-1900 FAX: 914-765-7382 http://www.ibm.com/
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