Service Desk Software features mobile interface.

LANDesk Software    South Jordan, UT 84095
Jan 11, 2012 With LANDesk Web Desk browser interface, LANDesk® Service Desk 7.5 enables IT support staff to access service desk functions via smart phone or tablet. LANDesk Management Information provides graphical trend view of key data metrics generated using service desk data, along with external data sources, enabling IT managers to track progress of KPIs and service performance. Built into LANDesk Service Catalogue, shopping cart functionality gives employees web-based, self-service capabilities.

Mobility Management Software offers device connection control.

LANDesk Software    South Jordan, UT 84095
Nov 21, 2011 Supporting iOS, Android, and Blackberry OS, LANDesk Mobility Manager v9 enables IT to centrally define policies and distribute them over variety of platforms. Once device has been discovered and recognized, IT managers can block specific devices from corporate data. Remote wiping capabilities are available for devices that are out-of-policy, non-compliant, active threats, or lost/stolen. With application store portal, user can access business documents, IT recommended applications, and resources.

Network Management Software lets IT control remote users/devices.

LANDesk Software    South Jordan, UT 84095
Nov 17, 2011 LANDesk® Management Suite 9 and LANDesk® Security Suite 9 help organizations support range of platforms while controlling remote users and unmanaged mobile devices. Drillable dashboards for real-time analytics and dynamic click-through reporting enable IT to enforce security policies and manage patch distribution inside and outside network. Support is provided for OSs from Mac/Windows/Linux as well as cloud based services that let IT manage and secure users anywhere in world via Internet.

Software-as-a-Service offers service desk design flexibility.

LANDesk Software    South Jordan, UT 84095
Oct 28, 2011 LANDesk® Service Desk as a Service can be leveraged as cloud-based solution, with all data and services accessible remotely over Internet; or using hybrid approach where services, integration points, and data can be split between premise and cloud. LANDesk Self Service lets users log their own incidents, while LANDesk Service Catalogue offers employees storefront view of available services, and LANDesk Web Desk provides browser interface to Service Desk for IT analysts and administrators.

IT Service Management Software features user-centric approach.

LANDesk Software    South Jordan, UT 84095
Jan 14, 2011 With LANDesk® Service Desk 7.4, organizations can automate processes and deliver optimal services to both employees and customers. LANDesk Self Service provides 24/7 access to that users can log their own incidents, while LANDesk Service Catalogue provides employees with store front view of services available to them. With LANDesk Web Desk, IT analysts can access users' computers from any location via Web browser so incidents can be quickly resolved.

Network Management Software manages mobile devices.

LANDesk Software    South Jordan, UT 84095
Oct 18, 2010 Designed to address complex distributed environments, LANDesk® Management Suite 9 and LANDesk® Security Suite 9 provide dynamic reporting and role-based administration. LANDesk Mobility Manager allows device discovery, without agent installed on device, and ability to display all discovered devices in single management console. IT managers can block specific devices from corporate data if they pose threat. Additional features include Windows 7 support and antivirus/anti-spyware for endpoint security.

Software helps protect organizations against data leakage.

LANDesk Software    South Jordan, UT 84095
Feb 07, 2008 Featuring USB encryption and read/write controls, the LANDesk® Security Suite v8.8 allows administrator control over transfer of confidential information. Wireless access point discovery secures network by discovering unapproved wireless access points to prevent unauthorized data transfer. Software also includes automated patch management, whitelisting, and buffer overflow protection which guards desktops from software that takes advantage of programs waiting on user's input.

Gateway Appliance manages mobile and distributed systems.

LANDesk Software    South Jordan, UT 84095
Nov 05, 2007 With plug-and-play capability, LANDesk® Management Gateway Appliance allows system administrators to instantly deploy, set-up, and manage desktops and laptops outside firewall to immediately inventory and bring corporate assets into compliance. Using secure SSL tunnel, appliance continuously routes bi-directional data between 2 computers as long as they are connected. SSL data is not decrypted at LANDesk Management Gateway, eliminating holes in protocol during data communication process.

Software delivers enterprise-level service desk functions.

LANDesk Software    South Jordan, UT 84095
Sep 27, 2007 Available as stand-alone service delivery solution, or combined with LANDesk® Management Suite and LANDesk® Security Suite, Service Desk 7.2 includes built-in processes for ITIL service desk, as well as incident, change, problem, and service level management, enabling users to direct lifecycle of services delivered by IT. Program supports Windows Vista and integrates with telephony systems that support standard and Internet telephony.

Software facilitates application virtualization/deployment.

LANDesk Software    South Jordan, UT 84095
Aug 15, 2007 Fully integrated with LANDesk® Management Suite, LANDesk Application Virtualization gives IT organizations same control over virtualized applications as they have over standard applications. In addition to discovery and reporting of virtualized applications as well as user/machine usage, software enables virtual application streaming to user machines. Client-less architecture allows applications to be run from any LAN, WAN, USB, CD-ROM drive, and more, with zero-footprint on host PC.