Workforce Management Software supports Android OS.

ARRIS    Suwanee,, GA 30024
Apr 10, 2012 Supporting handheld devices and tablets, ARRIS WorkAssure Workforce Management provides cable broadband operators with comprehensive suite of tools to optimize customer service and event resolution with real-time interconnection of field service, dispatching, inventory, and support staff. With program, operators can streamline operations through workflow optimizations that maximize productivity and minimize errors.

Network Performance Management Software supports IPv6 devices.

ARRIS    Suwanee,, GA 30024
Jul 26, 2011 Supporting IPv4, IPv6, and dual-stack devices for data collection as well as real-time requests, ARRIS ServAssure(TM) Advanced Performance Management Software provides customer experience monitoring and performance tools to optimize quality and capacity of DOCSIS® networks. Program enables service providers to proactively address network and customer service assurance, while minimizing mean-time-to-repair by presenting complex data and health metrics in meaningful, organized views.

Video Transcoders offer live adaptive streaming for ATSC, DVB.

ARRIS    Suwanee,, GA 30024
May 04, 2011 VIPr(TM) 4000 series enables MPEG-4 adaptive streaming, video fragmentation, and packaging of live content for multiple screen applications for ATSC and DVB as well as MPEG-4 transcoding. Via this platform, operators can deliver live content in multiple encoding formats with optimal SD and HD video quality. Products leverage intelligent re-encoding technology that optimizes video quality and flexibility during transcoding process.

Cable Network Monitoring Software provides triple-play outage detection .

ARRIS    Suwanee,, GA 30024
Oct 22, 2010 ARRIS ServAssure Compass Outage Management software provides automatic identification of plant and service failures and real-time visibility into service delivery infrastructure. It features executive dashboard and detailed outage tracking for immediate health status on all aspects of network. Users can also share service and plant impairment information across organization. Featuring web services-based architecture, software integrates with ServAssure Live! and other OSS tools.

Diagnostics Software increases subscriber, network support.

ARRIS    Suwanee,, GA 30024
Sep 09, 2010 ServAssure Live! provides Technical Service Representatives and Call Center Customer Service Representatives with real-time, subscriber-centric service and device visibility. Additionally, Network Operations Center personnel can use this flexible, standalone system to view health status of devices in network that are not directly tied to subscriber. This enables instantaneous detection of service degradation, performance of diagnostics, and remote repairs.

Wi-Fi Hot Spot System can be deployed in one day.

ARRIS    Suwanee,, GA 30024
Apr 15, 2009 Rapid Launch Hot Zone System(TM) helps MSOs grow commercial market share by offering indoor/outdoor hot zone services to businesses and reduce churn by offering subscribers mobile accessibility to MSO-branded high speed data services. Offered as centrally managed solution, Base configuration accommodates up to 2,500 simultaneous users, 16 SSID (Service Set identifier), and 8 virtual access points with individual service level configurability.

Optical Passives are designed for CHP CORWave system.

ARRIS    Suwanee,, GA 30024
Jul 02, 2008 ARRIS optical passives are ergonomically designed in OM4100 node fiber tray and field splice enclosure packages within 1 GHz CHP CORWave system, and allow for plug/play features in multiple wavelength systems. Facilitating quick segmentation which eliminate need for fiber construction, units can be installed without specialized equipment, fusion splices, or complex fiber routings in field. They offer high isolation and low insertion loss over operating temperature range.

QAM Network Device encrypts video-on-demand programming.

ARRIS    Suwanee,, GA 30024
Jan 22, 2008 With Video on Demand Privacy Mode Encryption, D5 Universal Edge QAM enables cable operators to ensure content can only be viewed by authorized subscribers. Multi-service platform supports digital broadcast, VoD, and multi-protocol switched digital video. It is also fully hardware compatible with DOCSIS 3.0 and M-CMTS standards. Privacy Mode delivers scalable content security mechanism, which will support continued VoD growth by cable Multiple System Operators.

Multi-Service Platform supports M-CMTS and DOCSIS 3.0.

ARRIS    Suwanee,, GA 30024
Jul 11, 2007 Designed to support multiple video and DOCSIS-based services, field upgradeable Model D5 Universal Edge QAM (UEQ) accommodates 72 QAMs per 2 RU chassis. Operator can choose between quad bonding ratio of 4 QAM channels per RF port and hex bonding ratio of 6 QAM channels per RF port to mix and match QAM capacity to network configuration needed on channel-by-channel basis. Flexible, multi-service platform can also support VoD, SDV, and broadcast.

Multimedia Terminal Adapters target SMB and MDU markets.

ARRIS    Suwanee,, GA 30024
Jul 24, 2006 Usable in multiple dwelling units, Touchstone® Telephony Modems TM508A and TM512A are 8- and 12-line Embedded Multimedia Terminal Adapters (E-MTAs), respectively, that offer integrated toll-quality voice and high-speed data service. Both include 100BaseT Ethernet interface, powered by DOCSIS® v2.0 modem, and scalable DSP architecture. Features include programmable boost loop current, provisionable ringing wave forms, loop voltage settings, and auto-adjusting caller ID signal levels.