Software analyzes online customer behavior.

TeaLeaf Technology, Inc.    San Francisco, CA 94105
May 14, 2008 Tealeaf cxResults(TM) enables business decision makers to understand complete customer behavior patterns across multiple online visits as well as discover patterns of behavior indicating any unusual experiences. It offers analytics to refine/answer questions about website experiences and associated business impact. Visitor data model includes search capabilities that allow creation of ad-hoc segments for detailed analysis by individual visit or across multiple visits.

Software provides online CEM solution.

TeaLeaf Technology, Inc.    San Francisco, CA 94105
Mar 26, 2007 Tealeaf cxView(TM) and Tealeaf CX(TM) online Customer Experience Management (CEM) software solutions offer scenario impact analysis based on real-time reporting of business impact of known issues/scenarios on process abandonment. Real-time event analytics process enables analysis and reporting on unstructured customer experience data, while dashboards keep track of when key performance indicators exceed or fall below defined business goals.

Software assesses and manages online customer experience.

TeaLeaf Technology, Inc.    San Francisco, CA 94105
Jun 28, 2006 TeaLeaf CX(TM) provides data set of complete record of every customer, delivering 360° view of online customer experience. It offers users visibility, including support for Web v2.0 applications, required to detect unknown obstacles blocking business processes. Software provides Business Impact Analysis reports that quantify business impact of issues and identify commonalities to pinpoint application problems.

Software offers web application management.

TeaLeaf Technology, Inc.    San Francisco, CA 94105
Feb 02, 2005 RealiTea v4.5 passively captures what customers do and see in real-time, enabling immediate detection, analysis, and response to issues blocking customers from successfully using key eBusiness services. Providing rules-based session inspection, true visual reproduction, rapid diagnosis, and actionable reporting in scalable and secure environment, RealiTea uncovers problems that otherwise go undetected, and eliminates obstacles that lower customer conversion rates.