Unified Communications Software targets SMBs.

Siemens Communications, Enterprise Networks USA    Meriden, CT 06450
Dec 06, 2011 With OpenScape Office, channel partners can serve SMB customers by accelerating deployment with configuration wizards, intuitive interfaces for configuration changes, and remote support services. All-in-one unified communications (UC) and collaboration suite offers voice platform with UC client for tablets, OpenScape Web Collaboration, and UC plug-in for Microsoft Outlook 2010. OpenScape Office LX and HX also support server software virtualization with VMware.

Unified Communications Suite delivers desktop-embedded video.

Siemens Communications, Enterprise Networks USA    Meriden, CT 06450
Sep 21, 2011 In addition to security and management features, OpenScape UC Suite comes with OpenScape Desktop Videoconferencing solution. Embedded software-based, multi-party enterprise videoconferencing capability, along with video-enabled OpenScape UC clients, helps enterprises deploy videoconferencing to every desktop. Specific videoconferencing features include multi-party conference views, support for AudioPresence(TM) enhanced audio streams and HD video, and standards-based (SIP) interoperability.

Communication Server supports up to 500 OpenStage IP phones.

Siemens Communications, Enterprise Networks USA    Meriden, CT 06450
Jul 27, 2011 HiPath Access 500 creates one distributed network for small to medium branch locations with existing HiPath 4000 enterprise voice platform while leveraging legacy technology - analog, digital, or DECT phones - where necessary. This 19 in., 1.5 U server also aids ongoing management and ensures full feature access and branch office survivability, even if there loss of network connectivity occurs. While HiPath Access 500a has 8 built-in analog phone ports, HiPath 500i adds 8 BRI ports.

Voice Firewall Software ensures security of VoIP traffic.

Siemens Communications, Enterprise Networks USA    Meriden, CT 06450
May 13, 2011 Designed to work with OpenScape Voice solution, OpenScape Session Border Controller addresses security and interoperability issues of SIP-based VoIP traffic. Program terminates SIP session outside of enterprise voice network, ensures traffic originates from authorized source and has no irregularities, and only then allows traffic to pass to enterprise voice LAN. Deployed on industry-standard servers, OpenScape SBC supports up to 4,000 simultaneous sessions on single server.

Unified Communications Software serves mid-size enterprises.

Siemens Communications, Enterprise Networks USA    Meriden, CT 06450
Feb 08, 2011 Designed for rapid deployment, OpenScape UC Server Xpress voice, unified communications, and contact center solution suits customers with 350-1,000 users and can scale to accommodate future growth. Included applications - OpenScape Unified Messaging, Conferencing, Contact Center, and Voice - are pre-configured to reduce deployment risks and installation time. Other tools include OpenSmart Customer Data Collection and Web-based community portal for support.

Contact Center Software supports virtualized environments.

Siemens Communications, Enterprise Networks USA    Meriden, CT 06450
May 17, 2010 Optimized for data center and virtualized environments, OpenScape Contact Center v8 offers multi-channel inbound, outbound, and automated self-service to improve effectiveness and efficiency of contact center operations. Deployment flexibility and simplified management is enabled via server consolidation from server and desktop perspective. Web-based agent, supervisor, and management desktops require zero footprint, provide virtual accessibility, and can be customized to meet requirements.

Communications Software supports multiple branch offices.

Siemens Communications, Enterprise Networks USA    Meriden, CT 06450
Feb 09, 2010 OpenScape Voice v4 is Unified Communications enabled attendant console application featuring OpenScape Branch and OpenScape Concierge, which allow for flexible deployment. Software extends seamless voice services across all company offices with SIP Proxy and Session Border Controller for local SIP trunking connections. It supports call queue and corporate directory integration, so telephone attendants can direct incoming calls to anyone in organization.

Enterprise Communication Software has integrated video support.

Siemens Communications, Enterprise Networks USA    Meriden, CT 06450
Jun 15, 2009 Intended for medium- to large-sized enterprises, HiPath® 4000 v5 delivers features that minimize need for business travel and reduce conferencing expenses while increasing productivity and collaboration. Converged communication solution, along with support for video integration and OpenScape Xpressions®, utilizes open standards to integrate into existing TDM and IP-based environments while providing software-based migration to UC.

Contact Center Software offers IVR, service management.

Siemens Communications, Enterprise Networks USA    Meriden, CT 06450
Sep 18, 2008 OpenScape® Contact Center portfolio provides interactive contact center features and monitoring in hosted package. In addition to shared interactive voice response (IVR) and hosted service management that helps enterprises deploy contact automation, solution offers integrated contact automation, platform management, reporting tools, and caller interaction. Together, features help promote quality customer services.