Toyoda Expands Customer Support with New Aftermarket Support Manager
Arlington Heights, IL - Toyoda Machinery introduces its new Aftermarket Support Manager, Norm Pielstrom. He joined the team in January '08, bringing nearly 15 years of industry and technical experience to the position.
"Norm's expertise gives us a more advanced level of in-house, technical customer support," explains SPD National Service Manager, Pete Lechtanski. "Our goal is to deliver quick response time and minimize customer expenses associated with downtime. Having the right staff in place helps us meet those goals."
Pielstrom adds, "There are a lot of exciting challenges in my new position. Because Toyoda has such a diverse product line, the inventory facility and system is extensive. Operating at peak efficiency is critical to our organization's success."
Since its U.S. operations began 30 years ago, Toyoda Machinery has maintained customer satisfaction by delivering consistent and reliable responses and solutions to every customer's service needs. The Service Network's expanded reach allows Toyoda to deliver quicker response time to any location in North America.
Toyoda Machinery is one of the largest machine tool manufacturers worldwide. Toyoda is an engineering-driven company that builds, supplies and services flexible machining systems, horizontal and vertical machining centers and grinding machines. Toyoda Machinery headquarters is located in Arlington Heights, IL. The Automotive & Special Machines Division is located in Wixom, MI. For more information call 847-506-2488 or visit www.toyoda.com.
Contact:
Jamie L. Goff
Public Relations Director
LoSasso Advertising
773-271-2100
jgoff@losasso.com
