Siemens Names newScale, Inc. 'Gold Partner of the Year'
Receives Award for Innovative Service Catalog Technology
NORWALK, Conn., Oct. 30 -- Siemens announced today that it has named newScale its Gold Partner of the Year for 2008. newScale received the award at the recent Siemens IT Solutions & Services Leadership Summit in Atlanta, GA.
William McNamara, Siemens V.P. for Strategy and Partnership, said that newScale received one of our highest vendor awards for their ability to help Siemens enable client process improvements and win new contracts. "Their technology was a significant factor in more than $120 million in new Siemens business this year," said McNamara.
newScale has been a Siemens partner for almost three years and their Service Catalog technology is an important component of the Siemens Service Request Management capability of integrated services, known as the SieQuence Solution.
Service Catalog technology is an increasingly critical feature of any IT outsourcing solution and is now a mandatory component to be ITIL(R) v3 compliant. "Having the newScale technology provides Siemens with a distinct competitive advantage in the marketplace," said Ray Crowe, Director of Portfolio and Strategy at Siemens. "We find their technology to be exceptionally innovative. In turn, our customers find our IT outsourcing services to be innovative, cost-effective, and reliable. newScale is an important factor in our success."
Crowe said that Siemens has integrated the newScale technology into their overall IT Outsourcing System. "We continue to strive to deliver what our customers and potential customers tell us they need -- innovation, automation, transparency and cost-control. newScale's technology is an important element in our automated IT delivery solutions. In a day when people prefer to go online and do their own thing, this system responds to that need and generates the necessary reports as well."
Crowe is not the only fan of the Service Catalog approach and newScale's technology in particular. "In this current climate of economic volatility and IT budget cuts, newScale delivers a suite of Service Catalog and Service Portfolio Management solutions that can both reduce IT cost and improve control over IT spending -- for rapid ROI, greater financial transparency, and immediate business impact," said Paul Burns, Senior Analyst at Enterprise Management Associates (EMA). "While newScale has been at the business of Service Catalog and Service Portfolio Management for nearly a decade, awareness of these management processes and their supporting tools has increased dramatically since the release of ITIL version 3. In fact, the Service Catalog is well on its way to becoming the next "killer app" for the enterprise."
"We're extremely flattered by an award like this from a company with the global reputation of Siemens IT Solutions & Services," said Ken Remington, Vice President of Alliance and Channel Sales, at newScale. "They are a premier partner for newScale and have integrated our technology into an IT outsourcing system that sets the standard for service around the world. Siemens innovation, global reach, and commitment to customer service sets them apart in the marketplace. We're building our company in a similar fashion," said Remington, so this honor is particularly meaningful to us."
Siemens IT Solutions and Services is an internationally leading provider of IT solutions and services. It covers the entire IT service chain from a single source, from consulting to system integration, to the management of IT infrastructures. In addition, Siemens IT Solutions and Services extends the range of offerings of the Siemens sectors to include software developments and IT solutions. With its comprehensive know-how and industry-specific knowledge, Siemens IT Solutions and Services provides measurable added value for its customers. The Siemens division employs around 43,000 people and posted annual sales of about $7.5 billion USD in fiscal year 2007. More information at: http://www.siemens.com/it-solutions.
newScale, Inc. is the leader in IT Service Catalog and Service Portfolio Management software solutions, with more than 1.5 million users worldwide. newScale solutions enable IT organizations to catalog their portfolio of services, govern demand for services, manage delivery of services, and optimize service quality. newScale customers - including more than twenty percent of the Fortune 50 - benefit from increased operational efficiency, reduced costs, improved service levels, and greater IT/business alignment. For more information, please visit the newScale web site at www.newscale.com.
Source: Siemens
CONTACT:
Scott Smith,
Senior Director,
Public Relations of Siemens IT Solutions & Services,
scott.m.smith@siemens.com
Web Site: www.newscale.com/
http://www.siemens.com/it-solutions
