Great Customer Service Just Got Better as Emedco Announces the Launch of their Updated and Enhanced Website
Emedco Inc., a safety solutions leader located in Buffalo, NY, launched their revitalized and interactive website Monday, November 16, 2009. The new site will be able to be accessed using the same URL of www.emedco.com. The project was initiated to provide users with an enhanced shopping and ordering experience.
The new website entailed thousands of man hours to ensure 225,000 products and over 50,000 revitalized images were properly presented and optimized. The implementation of such an enormous project was made an overwhelming success thanks to members of the Merchandising, Ecommerce, Creative, IT, and Zeon Solutions Teams who took on the challenge without hesitation and worked together flawlessly.
"The team in Buffalo did an amazing job to get this web site launched. It took a total team effort to get the site completely redesigned, visually and functionally, while recreating copy and images for over 200,000 products said Janice Fowler, Director of Media Marketing for Direct Marketing North America. This effort put into this site represents the level of commitment that you expect from our team at Emedco. I am very anxious for the business to reap the results from all our hard work of the team with increased traffic, conversion and revenue from Emedco.com."
New features include a real time countdown clock that lets the customer know exactly how much time they have left to complete their order to ensure same-day shipping. The site also quickly links stock items to associated custom products via a special "Make it Custom" icon. Customers will now be shown recommended product options, accessories, and related items.
"This site is cutting edge and is going to take us to the forefront of the industry, said Doug Jankowski, Emedco E-business & E-marketing Manager. We've made it easier for our customers to find what they need in the least amount of clicks possible. Not only can you find and access products quickly, but you can also complete your order with our special one-page checkout."
The new website will also help Emedco improve what it is already great at; customer service.
"Capturing the voice of our customers was paramount in designing our new website, said David Ewert, Emedco Merchandising Manager. Our customers spoke, and we listened. Easier search, intuitive navigation, and enhanced content ensure that new visitors and returning customers receive a positive shopping experience that will keep them coming back for more."
Please visit the all new Emedco website and let us know what you think!
CONTACT INFORMATION
Doug Jankowski
Manager, E-commerce & E-marketing
1-866-222-4743 Ext. 88-7528
doug_jankowski@emedco.com
www.emedco.com
