Fluke Introduces New Silver Instrument CarePlan to Provide Extended Warranty Coverage for Test Tools
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Calibration and upgrades covered at time of repair
Everett, Wash. - Fluke Corporation, the global leader in handheld electronic test and measurement technology, today announced the new Silver Instrument CarePlan, a warranty that extends coverage of selected Fluke bench instruments for two or four years beyond the original warranty.
Owners of these Fluke bench instruments may purchase Silver CarePlan coverage at the time of purchase or any time within the product's one-year factory warranty. If a Fluke covered instrument needs repair, Fluke will provide the service at no charge, including a new calibration of the customer's choice. When purchasing a plan, the customer can select from these options:
TRA: Traceable calibration without data
STD: Standard calibration with data (Z540 in US)
ACR: Accredited calibration (A2LA in US)
In addition, Silver CarePlan customers registered on the Fluke Web site will receive email notifications of important product change notices (PCNs). If an instrument is sent in for repair, Fluke technicians will install these firmware, software or hardware changes without charge. Other providers cannot perform these services.
Silver CarePlans are just one of the value-added products and services offered by Fluke. Other offerings include:
Gold CarePlans - Priority turnaround service plans for annual calibration and repair.
TEAM - Web-based Test Equipment Asset Management helps track and control your test and measurement assets.
Product upgrades - Enhancement options for a wide variety of Fluke instruments.
On-site calibration contracts - Keep manufacturers up and running and costs under control with scheduled calibration visits by Fluke Service.
The Fluke Silver CarePlan extended warranty covers normal instrument repair. Bench instruments showing signs of failure due to improper operation or application or physical abuse, as determined by our labs, are not covered under Silver CarePlans and standard repair and calibration charges will apply.
Fluke Corporation
For more information on the Fluke Silver Instrument CarePlan and to determine if your bench instrument(s) is included go to www.fluke.com/silvercare. To find the location of the nearest distributor, contact Fluke Corporation, P.O. Box 9090, Everett, WA USA 98206, call (800) 44-FLUKE (800-443-5853), fax (425) 446-5116, e-mail fluke-info@fluke.com or visit the Fluke Web site at www.fluke.com.
About Fluke
Fluke Corporation is the leader in compact, professional electronic test tools. Fluke customers are technicians, engineers, electricians, metrologists and building diagnostic professionals who install, troubleshoot, and manage industrial electrical and electronic equipment and calibration processes for quality control as well as conducting building restoration and remediation services.
Larry Wilson
Public Relations Manager
(425) 446-5671
larry.wilson@fluke.com
