Establishment of Malvern Instruments Canada Enables Direct Support for Growing Customer Base
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09 June 2011: Malvern, UK: Materials characterization company Malvern Instruments has established Malvern Instruments Canada, a new direct entity that will support Malvern's expanding customer base in Canada. The move reflects Malvern's continuing drive to support its customers in the most cost-efficient and timely way, and follows many years of successful cooperation in Canada with Spectra Research Company (Mississauga, ONT).
"Establishing direct operations through Malvern Instruments Canada is an exciting development," said Brian Dutko, President of Malvern Instruments Inc. (Westborough, MA, USA). "Malvern's business in North America is enjoying rapid growth and the Canadian market has always been very important to us. This additional investment in people and resources will enable us to provide the highest level of support and response that Malvern customers across the globe have come to expect."
"Our customers in Canada have always benefitted greatly from having access to Malvern's web-based learning opportunities, and also our webinar program which has been running since 2001, and have become comfortable working directly with Malvern's technical teams," continued Brian Dutko. "The new organization offers many new benefits including support and training delivered directly by Malvern, and a more streamlined procurement process for purchasing consumables and accessories."
Malvern customers in Canada should contact +1 800-932-0101
For full contact details of Malvern sales and support around the world please visit www.malvern.com
Malvern Instruments is a market leader in measuring performance controlling material properties. These include particle size, particle shape, zeta potential, molecular weight, size and conformation, rheological properties and chemical identification.
About Malvern Instruments
Malvern Instruments is a market leader in measuring performance controlling material properties. These include particle size, particle shape, zeta potential, molecular weight, size and conformation, rheological properties and chemical identification. Malvern delivers the systems, support and expertise that ensure the analytical integrity and productivity needed to drive research, development and manufacturing.
Malvern's measurement solutions for scientists, technologists and engineers advance continually through customer collaboration. Complementary materials characterization systems deliver inter-related measurements that reflect the complexities of particulates and disperse systems, nanomaterials and macromolecules. Combining intelligently implemented technologies with in-depth industry applications knowledge and support, Malvern provides customers with the competitive advantage they demand.
Headquartered in Malvern, UK, Malvern Instruments has subsidiary organizations in all major European markets, North America, China, Japan and Korea, a joint venture in India, a global distributor network and applications laboratories around the world. www.malvern.com
USA contact:
Marisa Fraser, Malvern Instruments Inc.
117 Flanders Road, Westborough, MA 01581-1042 USA
Tel: +1 508 768 6400 Fax: +1 508 768 6403 marisa.fraser@malvern.com
