Avaya CEO Keynote at VoiceCon Spring 2007 Examines How Intelligent Communications is Transforming Business
o Avaya CEO Louis D'Ambrosio delivers opening keynote session
o Avaya exhibit and executive speakers illustrate technologies that are changing the way people work and how businesses serve customers
BASKING RIDGE, N.J., March 1 -- Avaya Inc. (NYSE: AV), a leading global provider of communications applications, systems and services for businesses, today unveiled details about the company's plans to illustrate the business-transforming benefits of Intelligent Communications at VoiceCon Spring 2007. Scheduled for March 5 - 8, 2007 at the Gaylord Palms Hotel in Orlando, Fla., VoiceCon brings enterprise decision makers together with the industry's leading vendors, analysts and consultants to focus on the issues central to enterprise networks and communications. Avaya is the Diamond Sponsor of the event.
In the first keynote speech of the conference on Tuesday, March 6 at 9 a.m., Avaya CEO Louis D'Ambrosio will discuss how businesses are using advanced communications applications to accelerate business processes and please customers more thoroughly. Internet Protocol (IP) telephony provides the basis for delivering new capabilities to multiple locations and devices, but the applications that ride on the IP network are the key to create new ways of working - transforming business by embedding communications functions into business processes for speedier service and accelerated problem-solving. D'Ambrosio will demonstrate how this is happening today at many forward- looking companies and will provide a glimpse into new technologies that will enable businesses to work smarter for competitive advantage in the future.
Avaya Intelligent Communications uses innovative solutions to enhance and extend the capabilities of people and processes. Avaya does this through a flexible, open-standards approach that allows the integration of multiple types of communications networks, applications and devices.
In Booth 601 on the exhibit Floor, Avaya will showcase communications solutions that extend consistency, security and business continuity in voice and multi-media applications across multiple locations. Among the solutions scheduled to be shown at VoiceCon Spring 2007 are:
o Avaya IP Telephony - Avaya Communication Manager software for IP
telephony will join a complement of servers, gateways and integrated
management tools on display. Recently introduced versions of Avaya IP
Office and Avaya one-X Quick Edition for small and mid-sized businesses
will also be demonstrated. Attendees will see how expanded scalability
and functionality are making Intelligent Communications solutions
easier to implement, use and administer.
o Avaya Unified Communications - Integrated voice, messaging applications
and collaboration will be on display, along with mobility solutions
that extend desktop calls to WiFi or cellular devices, PCs and laptops.
Avaya Meeting Exchange and Avaya Modular Messaging demonstrate the
latest in collaboration and messaging solutions.
o Avaya Contact Center Solutions - New capabilities for Avaya Customer
Interaction Suite and a new analysis tool called Avaya IQ, all
announced earlier this week, will be shown. Avaya Interaction Suite
demonstrates how businesses can increase customer satisfaction by
locating, accessing and delivering service resources from throughout
the business, effectively placing the entire enterprise in service of
the customer. End-to-end Session Initiation Protocol (SIP)-based
applications make it easier to access experts and provide multi-media
service options, such as streaming video. In-depth analysis and
reporting from Avaya IQ completes the picture with real-time,
actionable decision-making tools that help transform service
operations.
Highlighting the benefits of integrated solutions and shared expertise, 16 members of Avaya's developer ecosystem will be joining Avaya at VoiceCon Spring 2007, including Extreme Networks, HP, IBM, Juniper Networks and Verizon Business, Acme Packet, AGN Networks, Audio Codes, Litescape, Meru Networks, Nextone, Tandberg, The VIA Group, and Xtend. These solutions will be on display at the Avaya DeveloperConnection Partner Pavilion in Booth 511.
A host of Avaya executive speakers will participate in conference sessions to offer opinions and advice about current communications trends and challenges. In addition to D'Ambrosio's keynote, the speaking schedule includes:
o Next Generation Contact Center Executive Forum - Monday, March 5,
1:30 p.m. - 2:45 p.m.
Jim Smith, Avaya vice president and general manager, Customer Service
Applications
o Introduction to Unified Communications - Tuesday, March 6, 8 a.m. -
8: 45 a.m.
Mary Dunlop, Avaya vice president, Unified Communications Product
Management
o Applications and Platforms - The New Ecosystem - Tuesday, March 6,
2:30 p.m. - 3:45 p.m.
Jorge Blanco, Avaya vice president, Solutions and Software
o SOA and IP Telephony - Tuesday, March 6, 2:30 p.m. - 3:45 p.m.
Michael Giordano, Avaya director, Services Oriented Architecture
o Enhancing VoIP for Unified Communications - Tuesday, March 6, 2:30 p.m.
- 3:45 p.m.
Ajay Kapoor, Avaya director, Consulting and Systems Integration
o Presence: Cornerstone of Enterprise Communications - Wednesday,
March 7, 1 - 2:15 p.m.
Gwynne Wade, Avaya vice president, Emerging Technologies Division
o Integrated Branch Communications from Avaya and Juniper - Wednesday,
March 7, 2:15 p.m. - 2:45 p.m.Fritz Ollom, Avaya Senior Manager
o Executive Forum - Wednesday, March 7, 4:15 p.m. - 5:15 p.m
Jorge Blanco, Avaya vice president, Solutions and Software
o Migrating Your Messaging System - Thursday, March 8, 8 a.m. - 8:45 a.m.
Diane Shariff, Avaya director, Unified Communications
o Executive Summit on Unified Communications - Thursday, March 8,
10:30 a.m. - 11:30 a.m.Eileen Rudden, Avaya vice president and
general manager, Unified Communications
o "P2P" - Thursday, March 8, 11:45 a.m. - 1 p.m.
Tom Doria, Avaya director, P2P Technical Business Development
About Avaya
Avaya Inc. designs, builds and manages communications networks for more than one million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet protocol (IP) telephony systems and communications software applications and services.
Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya website: www.avaya.com
Source: Avaya Inc.
CONTACT:
Mary Thiele,
Avaya Media Relations,
+1-908-953-6152,
mthiele@avaya.com
Matt Booher,
Avaya Investor Relations,
+1-908-953-7500,
mbooher@avaya.com
Web site: www.avaya.com/
