Agie Charmilles Corporation Unifies Sales, Service and Support
Lincolnshire, Illinois, November 1: Effective November 1, 2006, Agie Charmilles Corporation will be merging the sales and service departments of Agie, Charmilles and Mikron in North America. This action follows the previous unification of the back-office and logistics departments of the companies and will provide customers with a comprehensive source for all of their EDM and High Speed and High Performance milling requirements. All three brands will continue to be sold and fully supported during and following the transition.
By bringing the Agie, Charmilles and Mikron brands into a single sales channel, Agie Charmilles Corp. will be able to streamline service and application support, achieving higher levels of availability, efficiency and cost savings.
To guarantee a smooth and successful transition, Agie Charmilles Corp. has carefully selected a group of the nation's most respected and experienced dealers to represent Agie, Charmilles and Mikron products.
Agie Charmilles will cross-train over 100 service engineers in over 30 states across North America, allowing more customers to benefit from local service. All three brands will be represented at seven demo centers across the country.
"This action will increase the resources available to each of our customers, while also providing a more efficient method of delivery for those resources," says Harry Moser, president of Agie Charmilles Corp. "We have always held ourselves to the highest standards for customer service. This reorganization will allow us to maintain or exceed those expectations."
About Agie Charmilles Corp.
Agie Charmilles Corp. is the North American leading supplier of wire EDM, CNC, diesinking and manual EDM systems and high speed/performance and 5-axis CNC milling machines.
For more information on the company's products and services, contact Gisbert Ledvon, Agie Charmilles Corp., 560 Bond St., Lincolnshire, IL 60069-4224, Tel: 1-800-CTC-1EDM. Gisbert.Ledvon@AgieCharmilles.us, Fax: 847-913-5340, or visit www.agiecharmilles.us.
