Advanced Heat Treat Corp. Announces New Technical Services Team
WATERLOO, IA — Advanced Heat Treat Corp. (AHT) would like to announce a reorganization in the Sales Marketing Department with the implementation of a new Technical Services Team! Aligned with the mission of “Exceeding Customer Expectations with UltraGlowing results”, this new team will be devoted solely to customers needs and will assist AHT customers immediately should they have questions regarding:
Quote requests
Certifications and/or specification requirements
Part/production status
Robert Alexander, who has over 19 years of experience with Advanced Heat Treat Corp. will be leading the team as Technical Services Manager. Bob has been in various roles with AHT, most recently as the Regional Sales Manager at the MidPort location in Waterloo, IA, assisting customers with quote requests and determining the right processes for their applications.
Also joining the Technical Services Team are Chad Brandenburg and Melissa Kappel, who are no strangers to AHT or their customers! Chad Brandenburg will assume the role of Technical Services Project Manager and brings eight years of experience handling multiple projects, expediting quotes and answering technical questions.
Melissa Kappel will be joining the team as Technical Services Support. She has been with Advanced Heat Treat Corp. over 17 years where she has been instrumental in various projects to assist the Burton team in Waterloo, IA.
“We are excited to make this move to ensure our customers continue to receive timely responses to their inquiries. Putting the customer’s needs first is what sets AHT apart from our competitors, and this is another step in the direction to make sure we are doing everything possible to exceed customer expectations with UltraGlowing results!” stated Jack Smylie, Director of Sales and Marketing.
Advanced Heat Treat Corp. (AHT) is a recognized leader in providing heat treat services and superior metallurgical solutions to companies across the globe. Their UltraGlow® family of processes includes Plasma Ion Nitriding, Ferritic Nitrocarburizing (FNC), Gas Nitriding, UltraOx®, Through Hardening, Carburizing, Carbonitriding, Induction Hardening, and many more.
Established in 1981, AHT is committed to exceeding customer expectations with “UltraGlowing” results. Treating your parts like they are their first born, understanding when your customer needs their parts back ‘yesterday’ and the ‘AHT family’ feel—from the person who answers the phone to ‘Dr. Glow’, is what makes them truly unique. Advanced Heat Treat’s commitment to research and development, high quality standards and state-of-the-art equipment and technology have allowed them to grow into the successful company they are today.
Contact: Stephanie Rottinghaus
Advanced Heat Treat Corp.
319.232.5221 or rottinghauss@ion-Ânitriding.com
www.ahtweb.com
