Voice4Net to Demo New WebRTC-Enabled Contact Center Solution at Fusion Communications Technology Expo, March 7 in Irvine, California
1826 Lakeway Drive
Lewisville, TX, 75057
Press release date: February 24, 2014
Voice4Net Will Preview Browser-based Customer Interaction Solutions, Including Customizable, Widget-based Interface
Dallas, TX — Voice4Net, a leading provider of customer interaction and voice communications solutions for businesses, announced it will preview its new WebRTC-based contact center solutions at the Fusion Communications Technology Expo, scheduled for Friday, March 7 from 9:30 a.m. to 2:00 p.m.† A major provider of unified communications and contact center solutions to businesses throughout Southern California, Fusion is hosting the event to celebrate its new Irvine headquarters.
"Voice4Net has developed one of the first-to-market contact center products to leverage the WebRTC protocol, offering our customers a more efficient and streamlined way to create a solution to fit their specific business needs," said Steve Musť, chief executive officer at Fusion Communications, Inc. "Voice4Net is considered a leader in using WebRTC, which will circumvent some of the more complicated aspects of integrating a customized solution.† We're proud to demonstrate this technology to our many customers and partners who will be attending the event."
Among the solutions Voice4Net will showcase include its new WebRTC Desktop Solution, which utilizes the browser-based WebRTC protocol to easily create customized contact center solutions without the typical costs and time that is required in existing solutions. WebRTC allows features such as web chat and video to be accommodated directly through a WebRTC-enabled browser - without the use of third-party software downloads.
"We are delighted to participate at the Fusion Technology Expo, and demonstrate how our new platform will simplify the deployment of contact center solutions," said Rick McFarland, chief executive officer and president of Voice4Net. "Fusion's customer base includes a prestigious group of businesses in a region that demands intuitive, cost-efficient and compelling technology.††† These new WebRTC-based technologies will give businesses a glimpse into a promising future of powerful, relevant, and efficient applications that will help increase productivity and enhance customer satisfaction."
Based in Dallas, Texas, Voice4Net generates new and useful tools that integrate telephony and database systems. Voice4Net clients enjoy one hundred percent seamless integration between customers, employees and their businesses. By combining the traditional technology of telephones and its cutting-edge proprietary software, Voice4Net ensures unrivaled flexibility in the crucial area of business communications.† For more information, http://www.voice4net.com.