Online Business Continuity Benchmark Survey Launched by Deloitte & Touche LLP


Online tool available for enterprises to gauge key metrics for preparedness and recovery

NEW YORK, Sept. 19 -- Deloitte & Touche LLP ("Deloitte & Touche") today launched an online Business Continuity Management (BCM) Benchmark Survey. The survey and results, free to participants, allow individual companies to gauge and compare their recovery capabilities against their peers, and receive updated information on a regular basis to help them proactively manage their business continuity efforts. The survey was unveiled at the Disaster Recovery Journal Fall World Conference in San Diego this week.

The online database is updated as participants join, and reports are available on a monthly and quarterly basis as industry data is aggregated on an anonymously. Participating companies will receive a customized annual report comparing their responses to industry and geographic peers.

Steven Ross, Deloitte & Touche's director of Business Continuity Management and a frequent speaker/author on business continuity management issues, said, "We're very excited about the real value of the survey: to offer the ability to benchmark key processes-for free-to major corporations and small-to-medium businesses across industries and around the globe. Better information about business continuity processes has the real potential to result in better results for participating organizations."

Martin Johnson, chief of staff of the Deloitte & Touche BCM Center of Excellence, added, "By making data in an area like business continuity planning and management more dynamic, more current and more available, enterprises all over the globe have the ability to know where they stand in very important areas such as crisis management, leadership and governance, life safety, training, IT disaster recovery, facilities and infrastructure."

Johnson said, "In short, regardless of where you are in the world, you can have access to data that has the potential to help your organization be better in critical areas. Post-Katrina, post-9/11, and whatever else is on the horizon; there isn't an enterprise in business today that doesn't want to know more about their operations and how they can do a better job to keep the business viable in a crisis. Finally, the day of outdated data and limited relevance is gone-benchmarking can be much closer to 'real-time' than ever before, and we've taken a big step in that direction."

The benchmark compares Business Continuity Management programs against key metrics:

o The maturity of business continuity and disaster recovery preparations
o Staffing and organizational structure
o Program budgets
o Recovery Time Objectives for most critical business processes

Ross concluded, "A company can use BCM Benchmarking data as a tool, to respond to questions about its BCM program, regardless of whether the questions are raised by the board of directors, business units, or from external sources. Our goal is to keep the benchmark data current and relevant. Viewing this data should be a key tool in every organization's overall business continuity strategic planning process. Some may want to see updated benchmarks every month; others may prefer only an annual comparison. In any case, there is great power in having frequently updated information at a manager's fingertips."

Companies can begin participating in the BCM Benchmarking survey and gauging their BCM programs by visiting the website: https://www.dexsurvey.deloitte.com/anondirect.asp?XID=15267.

About Deloitte

Deloitte refers to one or more of Deloitte Touche Tohmatsu, a Swiss Verein, its member firms and their respective subsidiaries and affiliates. As a Swiss Verein (association), neither Deloitte Touche Tohmatsu nor any of its member firms has any liability for each other's acts or omissions. Each of the member firms is a separate and independent legal entity operating under the names "Deloitte", "Deloitte & Touche", "Deloitte Touche Tohmatsu" or other related names. Services are provided by the member firms or their subsidiaries or affiliates and not by the Deloitte Touche Tohmatsu Verein.

Deloitte & Touche USA LLP is the U.S. member firm of Deloitte Touche Tohmatsu. In the U.S., services are provided by the subsidiaries of Deloitte & Touche USA LLP (Deloitte & Touche LLP, Deloitte Consulting LLP, Deloitte Financial Advisory Services LLP, Deloitte Tax LLP and their subsidiaries), and not by Deloitte & Touche USA LLP.

Source: Deloitte & Touche LLP

CONTACT: Daniel Mucisko of Deloitte Services LP, +1-973-683-6063, dmucisko@deloitte.com

Web site: http://www.deloitte.com/us

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