Noble Systems Leads Contact Center Technology Providers in Compliance and Security Safeguards |
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Noble Systems Corporation
4151 Ashford-Dunwoody Rd
Atlanta, GA, GA 30319
USA
Press release date: December 15, 2010
Contact center technology leader offers data security and consumer privacy tools to protect vendor information and promote safe transaction practices
Atlanta, GA - December 15, 2010: Noble Systems Corporation, a global leader in contact center technology solutions, today announced its continued commitment to protecting consumer privacy and helping clients comply with applicable regulations that govern customer interaction technology and practices.
Key security and compliance features are embedded in each of Noble Systems' flagship products including recently-released Maestro 5.1, Composer 9.2 Web Agent and Workforce Management 2.1. Software and services related to consumer financial transactions are compliant with the Payment Card Industry Data Security Standard (PCI-DSS), a set of guidelines that are designed to help prevent credit card fraud and identity theft.
"Data security and compliance issues are two of the top challenges that contact center professionals face today," said James K. Noble, Jr., President and CEO of Noble Systems. "Protecting data and safeguarding customer information - while maintaining its availability - are our top priorities in an increasingly security-conscious world."
Noble Systems has developed secure features to help its clients to meet today's security challenges including: data encryption, encryption-at-rest and over-the-wire, data backup solutions, system hardening, system access limitations, secure updates, virus protection and more.
About Noble Systems®
Noble Systems Corporation is a global provider of contact center technology solutions, delivering systems since 1989. Every day, millions of contacts are made by agents at 4,000+ installations worldwide using the Noble® platforms for inbound/outbound/blended communications. The scalable, integrated Noble solutions include ACD and predictive dialing; unified contact processing for voice, email, and web; and integrated IVR, digital recording, messaging, quality control/monitoring systems, scripting, and real-time reporting and management tools. Noble Systems (Atlanta, GA) pioneered an open, scalable, fully-distributed platform. For more information on this item or the company, contact Lee Allum at 1.888.866.2538 x538 or visit www.noblesys.com.
For more information on this news release, or for other company data, please contact Noble Systems Corporation:
Mr. Lee Allum,
VP Marketing
Noble Systems Corporation
1.888.8.NOBLE.8
1.888.866.2538 x538
lallum@noblesys.com
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