Malvern Shares eLearning Expertise at Analytica Business Forum
27 March 2008: Malvern, UK: In an invited presentation at Analytica 2008 (1-4 April, Munich, Germany) Renate Hessemann, Marketing Manager Europe for Malvern Instruments, will share some of the company's experiences as a pioneer in eLearning for the analytical instrumentation market. The presentation will be made as part of the Business and Markets Forum being held at Analytica. This comprises lectures and panel discussions that will address business topics and examine the latest trends. These sessions are open to all visitors and exhibitors at the show.
Malvern Instruments is a leading supplier of analytical instrumentation for materials characterization, operating in industrial and academic markets throughout the world.
The company's website has long been pivotal to the global provision of the high level customer support for which Malvern is known. Malvern invested very early in equipping its site with an extensive and continually growing knowledge base. This includes live interactive webinars and recorded presentations for download and on-demand viewing, as well as videos, podcasts, and a library of written materials. All these tools enable the company to establish close and effective relationships with both existing and prospective customers.
Web-based delivery of education, training and user support is now an essential and extremely well-received part of Malvern's customer support activities. It is appreciated for the convenience, time and financial savings that it offers, and is especially beneficial for continuing professional training. The vast majority of Malvern's eLearning material is freely available to customers and non-customers alike, although specific training and support activities are intended for users of Malvern systems. www.malvern.com
About Malvern Instruments
Malvern Instruments is a global company that develops, manufactures and markets advanced analytical systems used in characterizing a wide variety of materials, from bulk powders to the latest nanomaterials and delicate macromolecules. Innovative technologies and powerful software produce systems that deliver industrially relevant data enabling customers to make the connection between micro (eg particle size) and macro (bulk) material properties (rheology) and chemical composition (chemical imaging). Malvern laboratory, on-line and in-line solutions are proven in sectors from cement to pharmaceuticals and support the understanding, improvement and optimization of many industrial processes.
Headquartered in Malvern, UK, the company has subsidiary organizations in all major European markets, North America, China, Korea and Japan, key partnerships in India, a global distributor network and a number of applications laboratories around the world. www.malvern.com
For press information, please contact
Trish Appleton, Kapler Communications
Knowledge Centre, Wyboston Lakes, Great North Road,
Wyboston, Bedfordshire, MK44 3BY, UK
Tel: +44 (0)1480 479280; Fax: +44 (0)1480 470343 trish@kapleronline.com
USA contact:
Marisa Fraser, Malvern Instruments Inc
117 Flanders Road, Westborough, MA 01581-1042 USA
Tel: +1 508 768 6400 Fax: +1 508 768 6403 marisa.fraser@malvern.com
Please send sales enquiries to:
Alison Vines, Malvern Instruments Ltd
Enigma Business Park, Grovewood Road, Malvern, Worcestershire WR14 1XZ UK
Tel: +44 (0) 1684 892456; Fax: +44 (0) 1684 892789 salesinfo@malvern.com
