LivePerson Selected as 2008 SIIA Codie Award Finalist |
(Archive News Story - Products mentioned in this Archive News Story may or may not be available from the manufacturer.)
LivePerson
462 Seventh Avenue, 21st Floor
New York, NY, 10018
USA
Press release date: February 26, 2008
Proactive Chat Feature Recognized in Best Communication Solution Category
NEW YORK, Feb. 26 / / -- LivePerson, Inc. (NASDAQ:LPSN), a provider of online engagement solutions that facilitate real-time assistance and trusted expert advice, today announced that LiveEngage, a feature included in its small & midsized business (SMB) products, has been named a finalist in the "Best Communication Solution" category of the 2008 Codie Awards presented by the Software & Information Industry Association (SIIA).
Using LivePerson's user-friendly business rules engine, LiveEngage proactively invites website visitors to chat based on browsing behavior, including search keywords, geographic location and abandonment actions. This automatic application helps SMB organizations drive desired outcomes online, such as increased sales or improved customer service.
"At LivePerson, we understand that simply adding chat buttons throughout your website doesn't mean visitors will chat," said Philippe Lang, Vice President of LivePerson. "Knowing who, when and how to engage visitors is part art, part science and we're proud that the Codie Awards judges value the importance of proactive engagement."
Through a unique combination of journalist and peer review, the Codie Awards recognize 68 categories of outstanding products and services. This year's 340 finalists were selected from more than 1,000 nominations submitted by 600+ companies.
"Competition is tough this year and that makes selection as a Codie Finalist a real achievement," said Ken Wash, SIIA President. "All the companies on this year's list should feel justifiably proud of their recognition."
For more information on LivePerson's SMB products featuring LiveEngage, please visit: http://www.liveperson.com/sb/
About SIIA
The Software & Information Industry Association (SIIA) is the principal trade association for the software and digital content industry. SIIA provides global services in government relations, business development, corporate education and intellectual property protection to more than 800 leading software and information companies. For further information, visit www.siia.net.
About LivePerson
LivePerson is a provider of online engagement solutions that facilitate real-time assistance and trusted expert advice. Connecting businesses and experts with consumers seeking help on the Web, LivePerson's hosted software platform creates more relevant, compelling and personalized online experiences. Every month, LivePerson's intelligent platform helps millions of people succeed online; more than 6,000 companies, including EarthLink, Hewlett-Packard, Microsoft, Qwest, and Verizon, rely on LivePerson to maximize the impact of the online channel. LivePerson is headquartered in New York City.
Source: LivePerson, Inc.
CONTACT: Younjee Kim of LivePerson, Inc., +1-212-609-4222, ykim@liveperson.com
Web site: http://www.liveperson.com/ http://www.liveperson.com/sb
|
|
|
|
|
|
| 
