HDI Announces New Training Faculty
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COLORADO SPRINGS, Colo., Nov. 13 -- HDI (http://thinkhdi.com/), the world's largest membership association for IT service and support professionals and the premier certification body for the industry, today announced several updates to its industry-leading training and certification offerings for IT service and support professionals. In addition to updating its international certification standards to incorporate STI Knowledge's best practices, the release of new courses and certifications, and new bundled training and certification options, the association is announcing an impressive new training faculty.
The new HDI faculty comprises some of the most well-known and respected HDI instructors and support industry experts, including Tommy Barnett, John Custy, Paul Dooley, Rick Joslin, Deb Kowal, Mia Melanson, Ric Mims, Eric Rabinowitz, Kristin Robertson and Virginia Scuderi. Also joining the HDI Faculty are former STI instructors, including Gary Bishop, RaeAnn Bruno, Randy Celaya, Katherine Lord, Pete McGarahan, Fancy Mills, Deborah Monroe and Mike Rabinowitz.
"HDI is excited to have the support industry's top instructors delivering all of HDI's course offerings. Combining the industry's leading courses with the top instructors is a solution we are proud to offer our customers," said Rick Joslin, HDI's executive director of training and certification. "We are dedicated to providing a quality experience and the best instruction possible to support professionals who attend our courses as they prepare for their HDI Certification exams."On October 1, 2006, HDI discontinued its Authorized Training Partner (ATP) program in the United States. HDI has introduced a dedicated sales team to respond to customer inquiries, and the HDI faculty to deliver all instructor- led courses sold by HDI in the US.
In a related announcement today, HDI introduced two new courses and announced several other important updates to its training and certification offerings. See www.thinkhdi.com/publications/pressReleases/ for more information.
About HDI
HDI is the world's largest membership association for IT service and support professionals and the premier certification body for the industry. Founded in 1989, HDI's mission is to lead and promote the IT service and support industry by empowering its members through access to timely and valuable industry information, including reports and publications; encouraging member collaboration through events and online forums; and establishing internationally recognized, standards-based industry certification and training programs. In addition to membership, certification and training, HDI produces the world's largest and highest-rated event for service and support professionals, the HDI Annual Conference & Expo. HDI is member-focused, and remains vendor-neutral in its efforts to facilitate open, independent networking and information sharing across its global association network. HDI has more than 7,500 members worldwide including most of the Fortune 500, 60 local chapters in North America and membership offices on every continent. For more information, visit www.thinkhdi.com/ or call (800) 248-5667.
CONTACT:
Jennifer McClure of Communications Strategies for HDI,
+1-650-387-8590,
or jenm@newcomm-llc.com
Web site:
http://www.thinkhdi.com/
http://www.thinkhdi.com/publications/pressReleases
