GetConnected(TM) Provides In-Store Activation for Vonage Customers at Retail Locations |
(Archive News Story - Products mentioned in this Archive News Story may or may not be available from the manufacturer.)
Vonage
2147 Route 27-2nd Floor
Edison, NJ, 08817
USA
Press release date: November 9, 2006
BOSTON----GetConnected today announced a relationship with Vonage America Inc., a subsidiary of Vonage Holdings Corp. (NYSE: VG) and a leading provider of broadband telephone services, to offer in-store activation of Vonage broadband telephony service through kiosks in leading retail stores throughout the nation. Powered by GetConnected technology, the combined offering lets consumers purchase Vonage hardware on premise and register at in-store kiosks to immediately subscribe to its flat-rate, full featured service.
GetConnected simplifies the process of buying digital services online and at retail locations by making it easier for less technology savvy consumers to walk into the store and get phone service in a box. Through GetConnected's relationship with Vonage, retailers can now offer consumers the option to activate their Vonage service immediately in-store, thus shortening the activation process. Because the Vonage service also requires a high-speed Internet connection, retailers can improve customer satisfaction by selling the customer broadband service.
"GetConnected's kiosks offer Vonage the tools it needs to make our customer's experience easier from the minute they purchase our devices," said Mike Snyder, CEO of Vonage. "The GetConnected platform will provide instant service activation for Vonage subscribers purchasing our hardware. This new campaign takes one-stop shopping to the next level and helps us make the Vonage retail experience among the easiest in the industry."
The kiosks provided by GetConnected help consumers find the Vonage service plan that best fits their needs. Once the customer completes their order, it is sent electronically to the Vonage system and the customer immediately receives an order confirmation. The customer's service is active immediately and subscribers can use many of Vonage's features such as call forwarding, SimulRing, online voicemail and online account management before they connect their new device to their broadband connection.
"GetConnected is committed to helping partners like Vonage increase revenues and improve their competitive advantage," said Ali I. Riaz, CEO of GetConnected, Inc. "Our partnership with Vonage is good for retailers, consumers and Vonage. The success of our company is driven by the ways our partners use our solutions to enhance business operations."
About Vonage Vonage (NYSE: VG) is a leading provider of broadband telephone services with over two million subscriber lines. Our award-winning technology enables anyone to make and receive phone calls with a touch tone telephone almost anywhere a broadband Internet connection is available. We offer feature-rich and cost-effective communication services that offer users an experience similar to traditional telephone services.
Our Residential Premium Unlimited and Small Business Unlimited calling plans offer consumers unlimited local and long distance calling, and popular features like call waiting, call forwarding and voicemail -- for one low, flat monthly rate. Vonage's service is sold on the web and through national retailers including Best Buy, Circuit City, Wal-Mart Stores Inc. and Target and is available to customers in the U.S., Canada and the United Kingdom. For more information about Vonage's products and services, please visit www.vonage.com.
Vonage Holdings Corp. is headquartered in Holmdel, New Jersey.
About GetConnected GetConnected offers the leading transaction processing platform for enabling the sale of digital services. Integrated with over 25 of the nation's largest service providers, the GetConnected platform provides end-to-end order management infrastructure that enables retailers, e-tailers and call centers to effectively sell video, voice, data and entertainment services.
Customers including AOL, Best Buy, Circuit City, Dell, Vonage and RadioShack use the GetConnected platform to grow digital service sales through customized shopping experiences and automated order management. Partners such as AT&T, Cingular, Comcast, Verizon and Time Warner Cable leverage the GetConnected platform for cost effective, yet customized indirect channel sales solutions.
GetConnected is headquartered in Boston, MA. For more information, please visit our web site at http://www.getconnected.com.
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