Emerson Network Power's ONEAC® UPS Keep Triton® ATM Equipment Running on Clean Power
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Emerson Network Power
8000 W. Florissant Avenue, Bldg. AA
St. Louis, MO, 63136
Press release date: January 4, 2011
Libertyville, Illinois - Emerson Network Power, a business of Emerson (NYSE:EMR) and the global leader in enabling Business-Critical Continuity(TM), is trimming downtime for ATM equipment manufacturer Triton® Systems, Inc. by deploying its ONEAC power conditioned ONePlus(TM) UPS to safeguard Triton ATMs situated in harsh power environments. The results have been impressive: a measurable drop in service calls, especially "no trouble found" calls owing to power interruptions, and a marked improvement in end-user customer satisfaction.
Since their introduction in the late 1960s, the Automatic Teller Machine or ATM has become part of American life. Consumers use ATMs millions of times each day, essentially setting their own banking hours, depositing and withdrawing money from their accounts whenever they wish. However, because ATMs are assembled of sensitive electronic equipment subject to power fluctuations -- such as sags, spikes and surges -- their operation can come to a halt at the worst possible time.
With nearly 200,000 installations in over 24 countries worldwide, Triton Systems, Inc. has been a trusted leader in ATM affordability and service for 30 years. The company has been proactive in the protection of its ATMs from power fluctuations, realizing the importance they play in daily commerce. Yet even Triton was experiencing difficulties in some locations known for poor power.
"ATMs are sensitive to power fluctuation," explained Mark Smith, business development Manager for Triton. "Phantom errors that could not be diagnosed, loss of equipment availability, and loss of revenue are just some of the problems you might have with an ATM in a harsh power environment"
The Solution Confronted with mounting service calls, Triton called George Peagler, area sales manager, Emerson Network Power's, ONEAC AC power business. Peagler visited several problem ATM sites on behalf of Triton to conduct power audits and determined there were sufficient disruptions causing the problems with the ATMs. In response, Peagler installed an ONEAC power conditioned ONePlus UPS on each site.
"One of the high traffic sites was having service calls every five days. We installed the ONEAC ONePlus on-site and the power problems immediately disappeared," explained Peagler. "The same was true with other problem sites."
Compact and well suited for ATM protection, the ONEAC ONePlus delivers a high-performance power conditioning system integrated with well-engineered battery backup protection. It is equipped with ONEAC's patented OneGround(TM) technology to protect against ground skew problems. Voltage regulation with buck & boost technology compensates for line sags and brown-outs and conserves batteries. The ONEAC power conditioned ONePlus UPS features user-replaceable battery packs for ease and rapid replacement without downtime, and without risk. It will also provide from 5 to 22 minutes of runtime, depending upon the load and the model selected. Simple installation and total portability mean no upfront installation costs for running dedicated isolated ground circuits and no future dedicated circuit due to moves or remodels.
"The ONEAC ONePlus UPS could literally save us hundreds in unnecessary service costs over the life of the product, maximizing its service and efficiency" notes Smith. "As we continue to add ATMs to our product line, ONEAC products will continue to be an offering for our distributors and customers.
Manufacturer Recommended Triton now recommends ONEAC products to their distribution channel and end customers: "A power surge can damage our products or create error conditions that cannot be resolved by traditional service. The ONEAC products give the retailer peace of mind that their product will always be ready to serve their customers."
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About Emerson Network Power Emerson Network Power, a business of Emerson (NYSE:EMR), is the global leader in enabling Business-Critical Continuity(TM) from grid to chip for telecommunication networks, data centers, health care and industrial facilities. Emerson Network Power provides innovative solutions and expertise in areas including AC and DC power and precision cooling systems, embedded computing and power, integrated racks and enclosures, power switching and controls, infrastructure management, and connectivity. All solutions are supported globally by local Emerson Network Power service technicians. ONEAC single-phase power protection solutions - including uninterruptible power supplies (UPS), power conditioners and communication line protectors - protect against power outages and power disturbances, ensuring business continuity for customers in the retail, healthcare, telecommunication, education, digital signage and semiconductor markets. Visit www.chloridepower.com/usa for more information on ONEAC products and services. Learn more about Emerson Network Power products and services at EmersonNetworkPower.com
About Emerson Emerson (NYSE: EMR), based in St. Louis, Missouri (USA), is a global leader in bringing technology and engineering together to provide innovative solutions for customers in industrial, commercial, and consumer markets through its network power, process management, industrial automation, climate technologies, and tools and storage businesses. Sales in fiscal 2010 were $21 billion. For more information, visit www.Emerson.com.
Contact: Dan O'Connell